Building Society Near Me

Had no problems with anyone in nationwide there happy to help with any requests and quick simple banking very secure. Staff are lovely bunch honestly cant fault them. Ver ... more

I took my elderly parents into this branch yesterday as they'd had a bad experience in their usual one. The lady in Rainham couldn't have been more helpful. She was so ... more

Nice and easy transaction but bit of a wait due to lack of staff. Putting money in so nice and quick once it was my turn. Friendly staff. Nice neutral location. Plenty pa ... more

Staff amazing and so helpful, helped me with setting my account up. Fast service

Been saving with Nationwide for around 20 years, and never experienced any issues. Great staff, can easily deposit or take out money whenever, and proud to bank with the ... more

Staff always good, always an easy process

Why is the ATM at this branch always out of action at the weekend. I ended up having to deposit a cheque at the Newcastle under Lyme branch which is always working. Not ... more

Polite and professional service

A very good branch. Keep up the good work!

Helpful friendly staff.

Fantastic service from the Stoke staff yesterday. So helpful and friendly; completely different experience to other banks/building societies that we visited. Opened two a ... more

Always helpful, and friendly. Wheelchair accessible and my Support/Assist dog,Jaz is made welcome! Thank you to the staff at Carlisle, for being very understanding and pa ... more

Such a good branch - staff are so good and offer good advice - brilliant

Very poor customer service I'll be very glad to close my account with then asap

Phil the manager was given my complaint to deal with and he was amazing. 5* customer service and turned my opinion around of the company. Was planning to leave for anot ... more

All the staff are very nice and friendly providing wonderful customer service, Theresa in particular goes the extra mile, a real credit to the branch!

Great branch and friendly staff shame the businessis lacking support and overzealous fraud prevention has blocked my card I must say I recently moved to brierleyhilland t ... more

Always excellent service..

Always happy to help lovely staff very helpful & informative

Popped in for advice and got an email from Customer service with all the information I needed.

Not the staff at fault,but are they ever open!

Local and understand local mortgage issues

Only go to Branch when I have a problem and it cannot be resolved online . Very helpful and friendly.

Most of the staff here are absolutely lovely, friendly, helpful, patient when needed. But the manager Joanne is so rude, so stern and officious, condescending attitude, i ... more

Long wait to be served as only 2 staff on duty at the desk

Their personal touch is refreshing in this day and age. You can actually sort out your business in branch, unlike so many other banks and building societies. Staff very f ... more

Very smooth transaction at Nationwide. We opened a young person account online and just verified ID at the branch. Staff was prompt and reliable. Bank was clean, tidy and ... more

Nice staff

Super helpful staff. Paid in some cash and no issues. Great to see local branch still going.

Very helpful and quick service, friendly staff .Seva a great asset to Nationwide with excellent leadership skills. Alka another brilliant member of staff a great asset to ... more

Super helpful yesterday when I popped in for a counter cheque for an emergency issue . Thanks to the two lovely young men that bent over backwards to help me

It's a bank, i got some cash changed up which was simple enough.

Kind helpful efficient lady showed me how to speedily bank checks without entering bank . Most impressed , thankyou .

As always a most pleasurable expierience. Popped in with query regarding pension payment with a ruff idea what I was looking for and the lovely Tracy took it from there. ... more

I went to the bank to open a bank account for my dad.i had all required documents.but unfortunately the manager lady was very unprofessional and rude.she don't have enoug ... more

Very good nice staff

Extremely difficult to queue safely outside due to alleyway to waterborne walk and also people trying to use cash point, not able to social distance but felt safe once us ... more

Really like the new layout and the staff are really helpful. A very positive experience from Nationwide!

I never thought I'd leave a 5 star review for a bank branch until now, my experience here was really lovely. The staff were very helpful and friendly, and everything insi ... more

My god, what a horrible experience with terrible attitudes from both staff members! The person who greeted me at the door seemed rather put-out that I didn't want to pay ... more

Very unhelpful staff. After a long wait in the queue, we were told to wait further for the other till to complete. As we had limited time, I ask if she could quickly ask ... more

Brilliant service from Kerry

Congratulations to Branch Manager, Anna, and her team for their sensitive assistance when I turned up at the branch to notify them of the death of my mum. They seamlessl ... more

I went in to open a bank account for my son today and the two staff working were both so helpful,friendly and kind. I would definitely recommend this branch to anyone. In ... more

Totally totally unacceptable. Went to branch on 23 December to order new card. Went on 24 December to confirm. Card never arrived. Contacted bank through app was assumed ... more

Friendly and helpful staff, coping well with the current Covid situation

Rude and unhelpful

I like this bank/building society, the staff are always helpful, but the opening hours are often unhelpful and inconvenient

Excellent Service

Lovely helpful, knowlegable staff. Convenient opening times. Parking close by.