Nationwide Building Society

Very good nice staff
Feb 28th, 2023

Jan 26th, 2023

Posted a deposit outside on 29th dec as bank was closed due to positive covid test, said it would be put in my account following morning. Never happened, then is closed until following wed. So my bills will not be paid. Useless, surely someone could have sorted this.
Jan 3rd, 2022

I left my last bank and swapped to nationwide because of the level of face to face service. Now they have followed suit and fob people off refusing counter service and insist customers use machines. I am now switching banks again, stop treating your customers as numbers and go back to providing the high quality service you were known for
Jun 21st, 2020

Professional and polite!!! I'm in love with this branch already! Needing to open an account for my 11 year old. Some banks don't allow it if you don't bank them too. Some banks do. I tried Barclays, but they don't see people after 4pm. And a Saturday appointment is a 2 month wait! Barclays staff in Dunstable are also rude. Heard a lot while I was in there! Called nationwide straight after Barclays. The lady who answered the phone could not have been nicer is she tried. Polite, helpful and professional. I honestly can't remember her name, but I called around 3pm. My son is opening his account in 3 working days time, at 4.15. If all goes well, I might switch over myself!!!!
Feb 16th, 2020