Ford Dealer Near Me

Could do better but overall good

Neglected to change the oil on service oil change light came on after 800 miles and wouldn't accept that they hadn't changed it. This is not oil changed 3 weeks ago.

Absolutely fantastic service. Quick and at a fair price. Will definitely be using them again

Recently purchased a used Ford Focus. Absolutely first class service - especially from Barry Hudson the salesman, honest and very knowledgeable person ,definitely recomme ... more

First class experience. Sam was very helpful in ironing out a few problems. Car is quality. Very friendly salesmen

Went to collect the raptor yesterday and Chris the sales guy was fantastic start to finish. Although these have a big wait list he called every month without fail to keep ... more

The staff from reception to new car sales were very knowledgeable and helpful!

Very good customers service, I was Jonathans client and I am very happy with their service for my car. Very professional.

Go and see Sam Wadie very good and very friendly Bought a EcoSport from him

Very professional and friendly, very happy returning customer

Excellent experience. Always feel looked after here . Fiona and Sean really helpful and always going the extra mile . Great dealership and amazing staff . Wouldnt wa ... more

The overall experience was terrible. They cost me ENGINE DAMAGE! First of all they did not keep the promises to the dates and were very poor in contact. Eg. They promised ... more

awful service, waited a few days for a call back, I called them only to be told they can't do the work and fobbed me of to main dealer, customer care is at its worst when ... more

Very friendly and good price car here we visited here the person was Huseyin very helpful and explaining everything we should know thank you again

Great customer service friendly and helpful,and great work carried out many thanks.

Very slow at parts department.

Not very friendly, very rude.. racist wouldn't go there again

Never used them but don't like them

What a lovely team! Really impressed how they looked after me and my family's needs! Couldn't recommend them enough!

Had a great time looking at cars didn't have what I was looking for on this occasion but I'll keep looking

Please do not let these guys touch your vans terrible workmanship the girls on the counter are great but the mechanics dont have a clue what they are doing. Please use pr ... more

Thus far great customer service, pleasant sales team. Excellent!

Extremely helpful especially when on holiday staff fantastic

Not happy at all with Arnold clark appointment cancelled because van not on recall list

Ford Group 1 in Basingstoke with Service Manager Paul are terrible, I am hoping I never have to use this garage again. Some of the staff there do not know how to treat cu ... more

My radio code needed resetting for my old girl ( Ford Focus 2006). I had hit and miss information before approaching Group 1 Ford dealership in Guildford today. So glad ... more

Seriously- seeing so many complaints here - sad but pleased its not just us! Haynes have too many public service vehicle contracts to care about the smaller customers, we ... more

Big Thanks to Charlie Flack , where more experienced and senior service advisors failed to provide me with the help i needed and bounced me about branches Charlie stayed ... more