Edinburgh, sct Property Management Company

These people are despicable. don't believe a word their lying sales team says to you, I was told my flat was soundproofed but it isn't even slightly and I get woken up at ... more

Touchstone have been more than helpful from the start of my application to my moving to the property, even helping with directions due to a new build location. I've only ... more

Critical: Quality

Critical: Professionalism, Value

Was doing a delivery

DO NOT, I REPEAT DO NOT USE THESE PEOPLE AS YOUR FACTOR. They take a factor admin fee every quarter for doing nothing, and have taken years to get quotes for simple jobs. ... more

They had 1 property was definitely needing pest control . The agency went there 10 mins before my viewing picked them up from floor and flush down toilet ( the insects w ... more

Cheap, greedy company. Ruined our block of flats by chucking in a family with dogs and cats, loud banging. Thanks guys, causing me and my wife an absolute nightmare life.

They don't care about the clients at all. Only care about making money and adding charges whenever possible.

Positive: Professionalism, Quality, Responsiveness, Value

We rented Flat 3, 1 Cranston street through inner city lets. It looked like a nice flat from the photos, but in reality it was very disappointing. The location is good an ... more

The worst company to deal with E V E R. Can't deal with the easiest issue, reported mice invasion few times already, and issue with argument over the fance with our neigh ... more

Never pay bills or respond. Even make their own staff leave 5 star fake reviews.

One of the worst companies i have ever encountered. They never respond to any messages and never take responsibility for anything but are always quick to send letters tel ... more

Nicola would do anything but respond or write u a reference.

Critical: Professionalism, Quality, Responsiveness, Value

Critical: Professionalism, Quality, Responsiveness