Hacking & Paterson
Hours
Chamber Rating
-
Magda Mrozowicz
The worst company to deal with E V E R. Can't deal with the easiest issue, reported mice invasion few times already, and issue with argument over the fance with our neighbours. They told me that AS A FACTORS company they can't do anything!!! I have been told that is me who should find a solicitor and speak to remaining 35flats owners about the cost cover!!! The fence neighbours started to be aggressive towards us, and throwing fance parts over to our common garden, which put kids playing there in danger!!!! Mice invasion according to the Factors is a tenants issue, and tenants should secure flats. This is a joke, not a Maintenance Agency!!!
Apr 19th, 2023 -
Wendy Bell
Terrible company customer service is awful I sold my flat my self and solicitors provided new address despite this they sent my closing cheque to wrong address.glad to be away from dealing with them
Apr 1st, 2023 -
tam johnston
most unhelpful people I've ever had the displeasure of dealing with, I tried to ask the simplest of questions and the very unobliging employee refused to answer unless I provided them with my account number or name. Why they need this information just to answer any question whatsoever is beyond me Regarding your reply, maybe you should try speaking to your office manager as he is the unhelpful one who refused to answer the simplest of questions. A bit like the majority of people in your company judging by the number of bad reviews you get.
Mar 17th, 2023 -
Craig Dickson
Mar 3rd, 2023 -
Mark Blain
Absolutely shocking service, final invoice consisted of an Apportionment fee of 100 + vat for them to basically close the account and liaise with solicitors. Terrible factoring company to deal with so check with neighbours before buying a property under Hacking and Paterson care. 23/02/2023 In regards to your reply I have spoken to customer relations but again basically being told that you are charging a fee of 100 + vat to do 'admin work'. Clearly I am in the wrong job. Absolutely shocking company to deal with. Just be mindful when purchasing a property who the factoring agent is as Hacking and Paterson are best avoided
Feb 6th, 2023
Contact Info
- (131) 523-1575
Questions & Answers
Q What is the phone number for Hacking & Paterson?
A The phone number for Hacking & Paterson is: (131) 523-1575.
Q Where is Hacking & Paterson located?
A Hacking & Paterson is located at 103 E London St, Edinburgh, sct EH7 4BF
Q What is the internet address for Hacking & Paterson?
A The website (URL) for Hacking & Paterson is: http://www.hackingandpaterson.co.uk/
Q What days are Hacking & Paterson open?
A Hacking & Paterson is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 1:00 PM
Tuesday: 9:00 AM - 1:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Hacking & Paterson rated?
A Hacking & Paterson has a 2.2 Star Rating from 79 reviewers.
Hours
Ratings and Reviews
Hacking & Paterson
Overall Rating
Overall Rating
( 79 Reviews )Magda Mrozowicz on Google
The worst company to deal with E V E R. Can't deal with the easiest issue, reported mice invasion few times already, and issue with argument over the fance with our neighbours. They told me that AS A FACTORS company they can't do anything!!! I have been told that is me who should find a solicitor and speak to remaining 35flats owners about the cost cover!!!
The fence neighbours started to be aggressive towards us, and throwing fance parts over to our common garden, which put kids playing there in danger!!!!
Mice invasion according to the Factors is a tenants issue, and tenants should secure flats. This is a joke, not a Maintenance Agency!!!
Wendy Bell on Google
Terrible company customer service is awful I sold my flat my self and solicitors provided new address despite this they sent my closing cheque to wrong address.glad to be away from dealing with them
tam johnston on Google
most unhelpful people I've ever had the displeasure of dealing with, I tried to ask the simplest of questions and the very unobliging employee refused to answer unless I provided them with my account number or name. Why they need this information just to answer any question whatsoever is beyond me
Regarding your reply, maybe you should try speaking to your office manager as he is the unhelpful one who refused to answer the simplest of questions. A bit like the majority of people in your company judging by the number of bad reviews you get.
Craig Dickson on Google
Mark Blain on Google
Absolutely shocking service, final invoice consisted of an Apportionment fee of 100 + vat for them to basically close the account and liaise with solicitors. Terrible factoring company to deal with so check with neighbours before buying a property under Hacking and Paterson care.
23/02/2023
In regards to your reply I have spoken to customer relations but again basically being told that you are charging a fee of 100 + vat to do 'admin work'. Clearly I am in the wrong job. Absolutely shocking company to deal with. Just be mindful when purchasing a property who the factoring agent is as Hacking and Paterson are best avoided