Newcastle upon Tyne, eng Health & Medicine

Absolutely appalling customer service from so called professional staff. No help whatsoever. Very rude and abrupt staff.

I am needing an X-ray to find out what is wrong with my knee. Im having to go through such a convoluted route to get one. First you have to send refer, the your sent exer ... more

impossible to get through on phone caller number 2 for 2 hours had to put phone down

Absolute complete waste of time, got referred from doctor in Dec 21, went through the issues got put on a waiting list got assessed a few months later told had ptsd, put ... more

The pharmacy needs to be bigger or they add another in the hospital. Over a hours wait is unacceptable for 1 prescription. Especially when the insane car parking fees at ... more

Very special PRACTICE THEY HAVE TAKEN CARE OF ME BRILLIANTLY-FROM RECEPTION TO NURSES TO GREAT DOCTORS-MANY THANKS

Greedy for Money.

Terrible customer service

Fake eau savage

If you want to be spoken to in a condescending manner and feel worse after the visit, which will be at least delayed by 45mins, then go to these lot. Incompetence personi ... more

Doctors in the childrens ward are dangerous. Nearly killed a child by putting her feeding tube into her lung and then blamed the mother when she told them they did it wro ... more

Made a very difficult procedure manageable, very professional and friendly. Thankyou to everyone involved

Awful, no one ever answers the phone. What a great help you are, NOT! Guess it's me and 300 tamadol pills then.

Absolutely useless. PLEASE save the hassle of signing up. Dangerously dismissive of both mental & physical health. Dr lied & told me there wasnt anything else he could do ... more

Absolutely incompetent from the reception staff to the doctors. Staff never pick up the phone to book an appointment and if you are lucky to get through, you'll be waitin ... more

Newly registered patient but reception has been very helpful in guiding me through the process. Wait time to see a doctor does seem long but without a better understandin ... more

The receptionist is very rude!