Leicester, eng Bank

Very good.

I feel compelled to review and commend the staff at this TSB branch after my visit today. I arrived feeling very fazed, and was helped to solve my issue by no less than t ... more

I'm giving 5stars only because of Mr Ross, he is really good and a helpful staff there, he cares about every single customers there and i wanna say thanks for your nice ... more

Always smiling helpfull

Very good service provided by the staff at the Leicester branch over the last 4 years. Viraj is a very experienced and knowledgeable lady who is always pleasant and happy ... more

Good friendly staff

Wrost services i recommend never open account in this bank

The most unhelpful bank i have ever been to. I would not recommend anyone to bank here. If you ever have a problem and walk in to this branch for some help, firstly every ... more

The staff at this branch went above and beyond to help me. Even when they were having internet problems, they still did everything they could to find a solution and even ... more

Went there this afternoon for 1st time as my local branch has closed and was welcomed and staff were very friendly and knowledgeable. Sorted my query out. It was getting ... more

Easy access to ATM and parking

Worst customer service ever had, i visit this bank today with my cousin. We wanted to setup his bank account online and then the old man who work for net West was talking ... more

Excellent service and excellent staff and excellent ATM machines

Only 2 cash machines worked, and one of the two tellers made a mistake on someone's account by 100, but if you want to take out a mortgage or take a loan out there's plen ... more

What's the point giving out the phone number to contact the bank and having to hold on for over 15mins and still no one picks up. The person was probably having a doughn ... more

Walk in and straight away you get those vibes you get in india that hit you, very lazy calm and and dont give two s$@ts about customer service, the amount of signtures w ... more

Hi Went into Melton Rd branch..and straight away the lovely lady behind the counter helped..her name is Laura...she had a lovely smile..it's the 1st time I have used this ... more

Valerie was very professional and quick

Had a big transaction to make ,Kiran and Bina at the branch along with the Manager couldn't have been more helpful, Kiran is a credit to the bank. Excellent service provi ... more

Mobile banking was recently down, Due to upgrading, But it's down yet again, How many more upgrades does it need? Thinking I'v of moving on!

Under staffed, waited 20 mins to get my debit card back after the machine took it only to be told to wait again behind people that had just arrived, Staff really don't s ... more

Overall pretty good experience from staff and location

The Bees Knees

Very slow service with long ques and only 1 person at the counter. The guy with glasses kept making mistakes with another customer and even took extra money from me even ... more

Awful consumer service, the woman at the till was extremely rude and she shows no respect when me and my friend was there!

Worse branch filled on line banking form several times but they keep loosing

Good service from them. But i wish they open on Sat Mornings at least until 12pm. Would be nice. WARNING-NATWEST WILL SHUT THIS BRANCH IN JUNE 2023 DESPITE IT BEING WELL ... more

I was at the branch twice trying to bring my documents to open a current account, but the staff there is not able to scan the documents in the right way. So I received a ... more

worst bank i ever come across they will never sent stment service is poor when you close account your money will not transfer up to three days. without giving reason

Easy for transaction n best bank

Rubbish service