TSB Bank

Arrogant unhelpful and the interests of you and your finances are the LAST thing theyre interested in
Sep 30th, 2022

The Bees Knees
Feb 15th, 2023

Worst Bank In The Whole Of The UK!!!, Rude Arrogant Lazy Staff Never Welcoming Not Even A Smile! Payed 1850 Into My Account Via The Machine Which Only Accepts The Maximum Of 2500 Only For One Member Of Staff To Tell The English Woman I Had 650 I Wanted To Put Into My Account And Low And Behold The Suspicious Questions Started Getting Asked Of Them Wanting To Know Where I'd Got All My Own Money From!!! I Swiftly Left Telling Them To Close My Account And Asked Them To Shred My Card. People You Have Been Warned And I'm Not The Only Negative Reviewer On Here. Open Up An Account Somewhere Else As You'll Get Nowhere Banking Here.
Dec 18th, 2022

Terrible terrible experience. I created my account and though they said it'd be ready by the end of the week, it has been almost a month and I still haven't received it my card. I then went to the bank two weeks later and the woman said that a document was missing, yet they never called me to let me know. She then said that a banker will call me in the next three days. It has now been a week and nobody has called. TSB this is appalling! Please sort yourselves out. And if anyone is thinking of joining them, then for your own sake think again please! If giving no stars was an option that's what I'd be giving!
Nov 29th, 2022

The worst customer service I have EVER experienced and not even worthy of one star. I have encountered two of the most arrogant and ignorant staff members, devoid of any empathy imaginable, Urooj and Rory (I'll not post last names). I can't say that all of the staff members had defective emotions as the gentleman who greeted me at the door seemed very pleasant and so did the actual manager but if your unfortunate enough to be "helped" by the two that I had the displeasure of experiencing, then all I can say is, sorry you had to go through that!
Oct 8th, 2022