Santander

As a student i went there to change my account to a student account. All of the staff seemed very egotistical and that they are better than others while not having a clue on what i had to do to change my account. i waited in line and the cashier told me to go online, online saying to go in bank i said this to him and he said yea i don't know ask my colleague. When i asked his colleague he gave me some generic advise and didn't know what i had to do. i ended up calling multiple people and visited the belgrave bank aswell where the staff told me i could open another account online which was false and was said to just get rid of me. overall im not upset just dissapointed at how they treat their existing customers.
Sep 4th, 2022

What's the point giving out the phone number to contact the bank and having to hold on for over 15mins and still no one picks up. The person was probably having a doughnut and a cup of tea and working from home. Useless customer services. Ant and dec your advertising a fraud service.
Mar 27th, 2023

I was at the bank today, I went to deposit money and the cashier didn't make the transaction for me and the money stayed inside the machine, the employees told me that only Monday I will have the money in the account.... In terms of attention, the gentleman at the door is very arrogant talking and doesn't solve problems...
Nov 17th, 2022

Oct 14th, 2022

I had a cheque to pay in, while standing in the queue a assistant called Talvin told me I could pay the cheque in via an inside ATM. He showed me how to do it and was very help. Well done Talvin great customer service, thank you.
Sep 26th, 2022