Newport (Newport), wls Pharmacy

I Get My Repeat Prescriptions Here. Staff Are Always Friendly Lovely Pharmacy.

Great service

We moved to this pharmacy during the pandemic after numerous frustrations locally. It is well worth the short drive to receive a polite, friendly, professional and effici ... more

Shil pharmacy is the best pharmacy you could ask for. They are amazing with getting my sons medication I could not ask for a better pharmacy needs 10 star instead of 5

Wonderful and caring staff

Always used perns in Risca over 25yrs since been taken over hasnt been same . When to newbridge the customer service was excellent just like Risca one use to be . Very fr ... more

Staff are so lovely, helpful and friendly. Always a quick visit too, youre never waiting long.

Cracking chemists, helpful friendly staff

Can't fault this pharmacy. Very friendly, helpful and caring. Certainly go over and above what's expected.

This is the best chemist in risca, been going here for years now and they are always welcoming, friendly and more than helpful, great stocked shelves with brilliant membe ... more

Always helpful and lovely staff well done

Very reliable helpful professional people.

Helpful and vary nice staff

Really good service friendly and helpful staff walking and pick up prescription straight away.

Lovely staff and the pharmacist is so helpful and down to earth. Definitely recommend

Very busy with long wait in queue

Absolutely fantastic the girls are always helpful with me and the pharmacist are always helpful cant recommend enough

Prescriptions never there very rude staff unhelpful and definitely uncaring if your going to be a service provider at least learn some people skills stop passing the buck ... more

Popped in with a prescription after waiting 9 days at my usual pharmacy and it was not done . It was completed within 15mins staff were all friendly , quiet atmosphere mu ... more

Reading other reviews there is clearly a pattern of poor customer service which doesnt seem to matter to senior management. I made an online prescription order days ago. ... more

Zero empathy zero respect. Tried to collect a prescription that was ordered thro my Dr's App, was told twice it wasn't thro, only for them to find it (miraculously) to be ... more

Big improvement at our local pharmacy after a troublesome time during and after covid lockdown, seems reorganised, opening times have changed, on some days ,and there ar ... more

Every month we have an issue with my mother in laws medication, it's on a repeat and they can never do their jobs right. Sick to the back teeth of them giving us excuse a ... more

Poor service hour wait with nobody in there .

Not good an experience. Never have all meds in stock. Always too busy to produce prescription when handed over the counter.

The staff are very friendly and helpful, like to go the extra mile. Always had medication I've required. Also offer a drop off service which is reliable too. It's great t ... more

Friendly staff and efficient service

I gave my repeat prescription in a month ago and even filled in their repeat prescription form again only to be told yesterday that it hadnt been done and the driver hadn ... more

Absolutely useless. 1 star is 1 star too many.

Staff is great, always very nice, but all the time I go to collect my prescription is never really ready. After I order from GP i try to give a good week before go for co ... more

Absolutely HORRENDOUS CUSTOMER SERVICE! Extremely Rude and Unhelpful staff! A ZERO Star would be more suitable but it's unfortunately not an option.

Very friendly and helpful but sometimes there is quite a wait for prescriptions

Usually busy but as my doctors are extremely slow sending prescriptions over (diabetes stuff) They sort me out every time, excellent customer service

Not really had a problem with the staff like the others, apart from one woman that gets really touchy, but they never have anything available, i always have to go elsewhe ... more

Poor