Cardiff, wls Eye Care

Excellent service, with very friendly staff. Always welcoming.

Brilliant service , lovely staff, very friendly

The staff are very friendly and helpful

Fantastic Optician, very thorough and knowledgeable

Just had an eye appointment this afternoon, I don't think the chair was even warm by the end as the staff were so efficient (especially so with covid restrictions on top ... more

Despite the fact the appointment was 15 minutes late I still leaving full 5 stars as the girls on the desk were great and friendly and got me in same day as called, and t ... more

Amazing service with my two year old today! Nothing was too much trouble and the ladies are very friendly! Mia says a big Thankyou for her owl sticker!!

Lovely staff and friendly atmosphere that puts you at ease.

Both my husband and I visited for eye check-ups today and were delighted with our treatment.......professional, unhurried and very safe with Covid situation. Would thoro ... more

An extremely thorough examination left me feeling very reassured. I hadn't been for a few years and was admonished (in the nicest possible way) by explaining at my time o ... more

Covid aware, super staff, cheaper nicer frames than I've seen anywhere else. Hope the glasses will be as good when we get them.

Really pleased with the experience and highly recommend them if you looking to have an eye test or buy some new glasses. Brilliant service

Amazing customer service. Amy and Emily were so lush and helpful. Would 100% recommend to anyone! Thank you all

Good eye test and helpful staff. Very busy so couldn't get much help picking glasses and the choice could have been better

Absolutely fantastic opticians, everyone there are friendly & helpful

Saw me at the last minute after I had an eye infection. Not registered at the practice but they still saw me and gave great advice. Very professional

Brilliant opticians. I switched here a couple of years ago. Dr David Woolf is excellent and uses more advanced equipment than Ive seen elsewhere. Ceris is really helpful ... more

Highly recommend a visit. Incredibly thorough and patient. This wonderful optician cured me of an ongoing miserable situation with my left eye. Previous opticians never p ... more

Cant believe they are local to me and never been to them. Friend highly recommended them when I broke my glasses. Service is excellent and the choice of frames is fab. ... more

Quite hostile staff

1 week ago I had lens replacement surgery so that I dont need reading glasses anymore. All of the staff were amazing, I was very nervous but they put me at ease, the surg ... more

Very knowledgeable optician with great manner and expansive range of frames. Specifically knowledgeable regarding dyslexia

Reframed lenses from broken old glasses in minutes. The only company I know that phones you back if you get cut off. Good staff. Good service!

Relaxing atmosphere, lovely staff, efficient service. Highly recommended.

Took my 2 daughters yesterday for there eye tests and the optician was lovely, made my girls feel very comfortable, very chatty and really funny, easy going choosing my d ... more

Very good service popped in while shopping as i had scratched my lens on my glasses new pair ordered within minutes brilliant

Great experience and will be going back soon for my next pair

Love glasses. No probs selecting them.

1st visit for eye test was a great experience, second visit didn't go quite so well .I asked the lady helping me to adjust the nose pieces 3 times but she just didn't do ... more

I have used iCare Opticians on two separate occasions and can honestly say that the level of care I received, the thought and the consideration that was shown to me has b ... more

Very good Opticians, very helpful, and professional . Unfortunately the receptionists are not very friendly and even though the masks hide facial expressions a cheery smi ... more

Good service. Friendly staff.

This has been my opticians for years and they are always professional, friendly, helpful and very good with my children.

I had only had my eyes tested a year ago by a DIFFERENT optician but was very disappointed by the glasses provided. So I decided to return to John Lewis Cardiff who had ... more

Went there the other day to see the optometrist, best service and most thorough eye test ive ever had, an overall great experience and much better than my previous experi ... more

I want to thank the lady I saw today in the Ely branch for her reassurance I had a appointment at short notice and her colleague that works in the llanrumney shop for ma ... more

Was fine for a few years. Up until recently. I had an appointment March 1st at 2:50pm. Went down that day and no one was in, door was locked, and phone was off so no one ... more

Excellent service from Julie and Alice at reception prompt and efficient Claire the optometrist was gentle and very thorough her patience and persuosity outstanding Thank ... more