Scotland Mailing Service

good location being in asda & near to fort kinnaird, staff can vary from polite to downright rude. went in to post an online return and was unable to get a hold of any se ... more

Put masks on please. I would like lockdown to end and your laziness is getting in the way.

When i visit here i get positive response from all staff members and they feel like all time energetic and fresh .

The opening time is incompatible with most of workers. It's been weeks I want to collect a parcel. Need to request half day off of work for being able to go and get it.

The assistant as this post office couldn't help me with the service I needed but her don't know don't care attitude was extremely unhelpful customer service needs a lot o ... more

Queuing system is a joke particularly when they ignore post office customers in favour of shop customers. Staff member took an attitude with me when asking for a certific ... more

Every time I go to the post office the young lady there is very helpful and always willing to answer questions. Jo's well done

Why does this place have pointless opening hours? Why stay open till 2pm during the week? The purpose of the office is for people to collect parcels but they make it very ... more

The worst Post Office..One of the woman was so rude towards me.. Shocking.

On two occasions now, the same staff member has charged me double the advertised price for sending a parcel. On this occasion, when I said what I would like and stated th ... more

Withdrew cash, topped up prepay meter. Service with a smile.

Came to collect my percel, not open until "maybe 2 I don't know" from rude shop stuff

The lady working was really helpful and friendly to myself and my young son. Would highly recommend.

(Translated by Google) I was served very efficiently and quickly. A large selection of office supplies and more. I recommend (Original) Bardzo sprawnie i szybko zostaem ... more

Employee seemed to be upset/stressed about being able to post my packages. Was being very vocal about their feelings and made me feel very uncomfortable. Told me to come ... more

New staff has taken over recently. They are SO rude. Hardly speak English and watch every move you make. They're always on the phone when serving customers. Also it's dir ... more

So Ive paid for next day delivery for parcel and just been told that I wont get it till Tuesday cause they are shut keep in mind shops open and he has access to my parce ... more

Efficient friendly customer service. Also good range of fresh food Groceries and newsagent.

Very rude staff especially at the post office today not the first time Ive had a issue I wont be back

Rude, unhelpful, overcharging. Avoid at all costs.

Very friendly always and super efficient, unlike the Post Office at Ferry Road!

Very helpful staff and advice regarding best way to send a large parcel, very knowledgeable.

I was only here for filming but seemed like a decent port

Kind staff, good service. Parcelforce drop off up to 10kg or a size of a medium parcel. Sometimes closes earlier then advertised.

Critical: Quality, Responsiveness, Value

Do not use. Terrible customer service, terrible contact options. Delivery due Wednesday, email from Yodel stated delivery between 4:15pm and 6:15pm. Tracker updated at 5 ... more

Incompetent and unreliable. Not sure why companies would risk their reputation by using their services.

Critical: Professionalism

I ordered a package and it was supposed to come today I was waiting at home for the postman, yes he came to leave me a message that I should pick up the package from the ... more

Absolutely shocking. Just eat said it was out for delivery 2 hours ago and still not here. No phone number to find out whats going on. Worst service Ive ever seen

Positive: Professionalism, Quality, Responsiveness, Value

On the website it says that this post office is open weekends 8am to 8pm! I tried to phone before to make sure but only automated voice message! I traveled some time and ... more

Was upstairs at time card was put through door no effort to get me hate when companies give parcels to them

Opening hours are useless

Fantastic customer service today. Thank you for your help

Terable service

Dangerous drivers - on m77 near pollock park driver trying to merge into lane and nearly hit our car , slamming his horn and bullying his way into lanes nearly causing a ... more

Had bad service for years but now they have ridiculous hours as well. Staff seem to think theyre being forced to work instead of getting paid. Work a 9-5 job and need to ... more

Well, Covid is still with us and Christmas is coming. So the queue outside the post office is about 50 yards, and in the 10 minutes I spent, didn't move. And no, nobody i ... more

Several times I have arrived within the hours shown on google and Royal Mail website for the post office to be closed. When staff are there you are lucky if there is more ... more

Never open. Always claim Government have put restrictions on time it's open but yer website states cap! No other post office has had any restrictions! It's shocking.

Friendly staff and very helpful

Wonderful service for the takeaway we had here! Hand cut lovely giant portions of homemade chips! Just call ahead and all ready for you. I can recommend the 'potato dog' ... more

Since new management took over, extremely rude to customers and unhelpful, would rather drive 10 mins to another post office.

Just checked the opening times of Woodhill Post Office Woodhill to ensure is was open for business before walking along as I am a retired gentleman with health issues. On ... more

I dont know why there are so many negative reviews. I went there and it was all good. The process was smooth. Noone was rude. As I recently came from home country and was ... more

Very gloomy inside. Service is even worse. AVOID

Rude staff. Specifically an old blonde woman. They don't listen to you and they yell at you. The manager instead of helping worsens the situation. Zero customer service.

Absolutely useless. Meant to deliver a parcel to us last week. Stopped outside the house but didn't ring the doorbell, knock on the door or leave a note and now the parce ... more