Town Ward, eng Banking Services

Top service, saved me a lot more money than others I've used in the past, and a lot easier too!

Competitive rates, very friendly and gives good customer service. Easy to find as it's right next door to M&S Epsom

Closed on a Saturday during peak times with no explanation but 'because we said' and door shut in face, yet people already in. Just wanted to pay in but staff v unhelpful ... more

I prefer going to the branch and speaking to someone rather than filling up in forms online. The lady at the desk was dismissive, wasnt helpful and said I needed to wait ... more

Great customer service, went over and beyond and ensured that I was updated as promised.

Its still a bank. Albiet with very little facilities.

Myself,and my wife had a double appointment with Jackie at the High St dartford branch yesterday. Excellent service Jackie was very knowledgeable everything went through ... more

Nice staffs

The people not working honestly.the just looking on mobile the even dont no how to do there job is very disrespectful. The not speak good with people from other country. ... more

Really helpful and kind person staff

How can a bank be closed on a Saturday...its market day and your closed!!?

The worst bankers in the UK.

An understaffed shambles! Have been lucky enough to avoid the need to visit for many years. I opened my business account here and it's still held at this Branch. I needed ... more

Try phoning local branch... useless! just tells you to go to website, why publish phone number if you can't ring them

Always closed- what about the people who actually work all week?

Been with HSBC for so long I lost count Bloody typical that the bank I need is closing down like its going out of fashion

Lovely evening sunset filmed February 25th 2023 and happy Easter 2023.4.9

Found the staff very helpful & friendly

If there was an option for 0 stars I would have used that! Member of staff tried to refuse a customer entry to the Epsom Branch today with his guide dog. The customer ask ... more

Barclays has become the worse Bank I have to deal with. Their staff are demoralised, partially non existent. They stand around with their tablets looking bored whilst cus ... more

If I could give zero I would. This especially goes to Jeremy R. Appalling service, totally unprofessional and rude. I lost complete trust in this place. Shameful.

Today POOR service. One till open 10 people in the queue to the door. 40minute wait for service. Need more proactive staff.

The service was quick and convenient.

Phoned the number on the website / instead of Epsom got a guy from Mauritius who was extremely useless. I said I wanted to arrange a meeting to set up myself as a signato ... more

Critical: Professionalism, Responsiveness