Leeds, eng Banking Services

Lisa is really helpful and lovely! Good rates too

Danielle, service + item = excellent , 5 ***** , thank you , made my mam happy , Danielle

Super service with great rates!!!

About what youd expect from a bank.

Got to say a very rude people work there. Very unprofessional, not helpful , doesn't value customers, in fact careless. Would not recommend this branch ... Avoid if you c ... more

In nearly 70 years of banking, I have never experienced more abusive behaviour from both the manager and her staff. It verges on illegal practice and I am certainly refe ... more

Called in with some paperwork I needed help with ,A young lady called Michelle couldn't have been more helpful .sorted everything out without making me feel like in id ... more

Excellent "Human-Support" Centre for all your Banking Challenges. Nice being around. Cheers!

Quick service and very helpful staff

Do not use. Arrived at the store at 1505. No one behind the counter. A manager says that "they have all gone on their break" and nobody can provide the pre paid currency ... more

Always queue in this branch , come on this is why no one is coming in , staff just walk past the 6 people deep queue , seems ok if they know you , what about the rest of ... more

Bad attitude, I was talking to the customer service on phone and the lady in the call wants to talk to one of members in branch, I passed my phone to a reception lady and ... more

A truly terrible bank who have caused great trauma in failing to release the funds of my late father. Take your money somewhere else.

They stuck to the rules: I don't bank with Yorkshire Bank. But due to the current situation, my bank is closed / not local. I have an old 10 that I needed exchanging to c ... more

Went to correct my details on on line banking. A nice young man called KC dealt with me quickly and was very polite.

I went into the Commercial Street Branch to get some assistance and was told that I couldn't be helped in Branch (it was simply to get an up-to-Date Redemption Statement ... more

App as now been unavailable for four days, absolutely ridiculous

Good experience.

I use to work at HBO then, I know how we treat our customer with almost respect and regards. this branch needed customer service training, they are so rude and lazy. you ... more

Not open Saturdays, ok if you dont work.

I have been going to this post office for the last 5 years, I go here even if it's a little bit more far away than my home post office because of the good service and the ... more

Friendly and quick service. My travel money was ready to collect a day early, called in after work and they were very helpful and got me sorted out in no time.

Quick, quite and efficient.

We have been trying to sell our house for 8 months and our buyer has been using Aldermore. Aldermore has some very odd practices and use their own solicitors for conveyan ... more

It's closed permanently.

I found I was judged while i was being spoken to. 1 member of staff seemed to have a proper attitude. And felt like I was a criminal when waiting to sign for a loan. Even ... more

I went there to open a bank account. Staff was really disrespectful.

Excellent. All processes professional and safe . I feel well represented and comfortable. But registration on app is a personal nightmare. I was definitely born before ap ... more

Was in today and was told this branch closes permanently tomorrow...21/4/23. Only Leeds branch left will be the one on Albion Street.

Terrible bank. Imagine closing all your branches and then closing the 1 branch you do have at 3pm and then not notifying your customers.

By far the best bank I have ever dealt with. Customer service 24/7 second to none

the supervisor of this branch is very helpful

Only 2 people on the desk sorting customers. Queing down the road. 40 mins to bank my money. Absolute awful branch. Needs closing. Plenty of spare staff walking around ha ... more

There's a women who works on reception who quite frankly has the outward persona of a North Korean border guard. Shes arrogant rude abrupt hopefully wont see her again no ... more

Went in for euros today. Was greeted by charming helpful lady. Was given a mixture of notes. Will definitely be using again.

Silver prices at least 30% cheaper on line, not a complaint, a heads up for serious collectors, pays under spot too.

The Lister sisters, Carol and Lesley, both HSBC employees currently use this branch to help launder drug money via an offshore partner in the Channel Is. Time for the cop ... more