Bristol, eng Optometrist

I attended Juul & Payne opticians for my (second) annual eyesight examination. Jay is very proficient and professional. He makes you feel comfortable and does not even at ... more

I have been visiting this opticians for a few years. They are brilliant, nothing is too much trouble. I can thoroughly recommend.

Quality services and professionalism

Excellent service. Very professional. Highly recommended !

Fantastic prices with faultless service, couldn't ask for better! Got 2 new pairs of glasses, both with reaction lenses. Our order was taken by the Training Manager, Te ... more

test was exquisite! very useful staff and pam was an absolute delight.

Recently purchased spectacles here & had a really great experience. Everyone -from the optometrist to every one of the staff - were just wonderfully friendly, respectful ... more

Great service and very friendly staff. Only reason for a 4 star is that they would not put my new prescription in my RayBan glasses. Sad that I had to go to an independen ... more

Great staff and very professional

Very helpful & knowledgeable staff, thank you for your help again today fixing my glasses which Id sat on!

Really excellent, ethically run opticians. They will not needlessly upsell you here. We need more businesses run like this one!

I was really impressed with the friendly and efficient service I received here when I went in to ask if my glasses could be repaired. the job was done within minutes b ... more

Extremely helpful and friendly staff. Fantastic range of frames and lenses

Wow, excellent service by the team, after experiencing a poor service at the Newbury store previously. The store manger Jamie is excellent, great interaction with the cus ... more

Amazing optician and great eye test. After careful service and communication ... shocking! 2 hours worth of waiting for the phone to be answered so far and a promise to b ... more

Really bad. Dont bother to go there. Not the first or second time that I went there and take them an hour or 2 hours to attend me. My appointment was 12:30. At first they ... more

My glasses were completely wrong.I spend 780 pounds and the lenses are wrong.I don't know if they well refund the money I spent.He told me they need to investigate my old ... more

Expensive and quality is very low.

Very friendly and professional team from the moment you walk in. Extremely helpful in making sure both glasses for everyday wear and computer use are just right for your ... more

A miserable experience. The reflection coating on my glasses cracked due to heat, giving me glare through the cracks. I called the optician yesterday and asked if they co ... more

Staff very efficient and friendly

Great service here have always been treated very nicely, they are very good when the kid has to go aswell.

Amazing service. They mended my sunglasses FOR FREE!

Took my wife's glasses in for repair after an accident broke one of the arms. Steve looked at them and said no problem, had phone call next day to say ready to collect. T ... more

I phoned and had an appointment within a week. Staff were all professional. Glasses arrived a few days later.

I live in Wales and for some reason they sent it to this store. I drove all the way here after work to get here twenty minutes before closing to find out the staff had le ... more

Very good in store. Efficient and pleasant. Westbury branch. Cribbs branch the girl made 3 consecutive mistakes n wasnt with it giving out wrong information, so I left ... more

Shockingly ignorant staff. Marcy opticians. Im new to glasses and expect a certain degree of education about lenses etc. you wont get that here

Spent 7.5k in October and still having issues. The aftercare I have received is poor.