Wales Furniture

Doesnt reply or bother getting back to enquiries!

Just want to say thanks to stephen (manager) for helping me get the right sofa for my flat very helpful guy very good at his job also thanks to the delivery drivers ve ... more

Stunning furniture one day I will have a sofa from this store x

Lovely staff and beautiful home furnishings to purchase.

A lovely local business. The courses are brilliant, very friendly, interesting people. Tom and Rachel are patient and very knowledgeable. Very traditional. Would not hesi ... more

Very skilled restorer, who knows his job.

Brilliant shop for ex display ,and of line and excess stock Friendly obliging staff and reasonable delivery charges

Highly professional, family run and super helpful and friendly.

Great range of very good quality goods. Extremely helpful people too.

I rang up and asked for a quote to upholster a sofa. Unfortunately, Paul (I think) said that they were fully booked until the end of the year. However, he gave me some ex ... more

Didn't bother to phone back

Great craftsmanship and customer service. Would use their services again and happily recommend to others. (A returning customer).

Ordered new foam pads to be cut for corner seating unit. So helpful and informative. Will definitely use again and highly recommend them.

My doors are wonderful lovely people to deal with

Incredibly expensive and slow to respond. Sadly, won't be using this service. Quote was more than the cost of the piece furniture needing to be repaired. Would be more co ... more

A relative had a chair made by this company. This chair, only a couple of years on, is in a horrendous state of repair both mechanically and aesthetically. It was suppose ... more

Christian was very pleasant and helpful. He resolved our issue quickly and efficiently. I would definitely recommend.

Top notch work carried out on my old family table was my grandparents table then my parents had it now its mine really pleased with quality of the work thanks guys

Disappointing experience.

Positive: Professionalism, Quality, Responsiveness, Value

Brilliant. Had 7 seat pads recovered at a great price. Highly recommended. Great service.

Great customer service from Heidi! Happy with sofa, quick delivery available too.

Very helpful staff and great service

AVOID at all costs!!! Wish I had listened to the reviews and done my research before. My wife ordered a sofa 8 months ago and is yet to receive it. I know SO many people ... more

great selection of furniture some modern designs and some old but trusted designs. no high pressure sales team to follow you, nice relaxed browse and very quiet . google ... more

Quality seems good, vinyl wrapped MDF, finishings look good, however, very very very over-priced and didn't have any idea on cost until the home visit. Quoted around 6800 ... more

Positive: Professionalism, Quality, Responsiveness, Value

It no longer in business

Bought a leather sofa from this store and had to have it reupholstered 4/5 times due to the leather peeling and now the parts they have reupholstered have started peeling ... more

Be aware do not apply for a job with Lotus Lampshades. I was offered a job with this company then the next day they changed their minds and withdrew the offer with no exp ... more

Bought a layZboy sofa from Wrexham, assured it was excellent quality. The foot board on the recliner snapped within a couple months. Not covered by either of the warranti ... more

Bought a single mattress and bass, And bedroom furniture, on short notice he managed to deliver this evening, the prices are fair. Worth a look.

Still waiting for a response to my email.

Critical: Responsiveness

Positive: Professionalism, Quality, Responsiveness, Value

A awful company to deal with, failed to deliver a high sleeper that had all the parts to go together, and took 5 months to sort it, and only after we threatened to take t ... more

TERRIBLE - DO NOT TRUST - they will oversell and not deliver on their false promises - really disappointed