DFS Haverfordwest

Apr 16th, 2023

Bought a leather sofa from this store and had to have it reupholstered 4/5 times due to the leather peeling and now the parts they have reupholstered have started peeling, drive over to the store to speak to someone as it's pointless phoning looked at opening times it states 10am, fine I hang around till then 10am comes I try to go instore to be told we are not open until 2pm today very abruptly, I reply I would like to speak to someone about my sofa and was shot down with our systems ain't on till 2pm. Great customer service!!
Nov 19th, 2022

Bought a new sofa a few months ago, a couple of faults so an engineer was sent out and he repaired one fault and told me that a bluetooth module for the speakers would be ordered and i would be contacted.A month later i contact DFS and am told no bluetooth module ordered in fact no mention that the module should be replaced, lots of apologies and they would contact the store straight away who would contact me. Well it's a few weeks later i have contacted DFS who tell me that they will contact the store today, as it is the store that has to order and organise the repair. It seems the store wants to sell you sofas, but are not interested in the faults and repairs.
Nov 11th, 2022

Bought an ex display pouffe in Haverfordwest store today to go with corner sofa we bought from your store late last year. We were very well looked after by Hope. Thank you very much
May 29th, 2022

May 14th, 2022