Wales Elder Care Services

Not the best but the staff work hard.

My Nan has been there for a while and now my mum who has Alzheimers is there. The staff cant do enough to help and are awesome!! Thank you for looking after them!

The staff and especially the activities provided over Easter were absolutely amazing and especially as a part of it most days .such special time and memories to last happ ... more

Due to Covid and not having the opportunity to visit the Willows Care Home from Australia, I'm happy to say the staff appeared to do all possible to take care of my Mot ... more

Its a very care homes

Very poor care for elderly people, the staff is verbally aggressive.

Nice

As a Student Nurse who recently completed a placement here, I just wanted to leave a quick comment to say how wonderfully warm and welcoming the entire team are at Duffry ... more

Fabulous home with wonderful care for residents.

Clean, modern frendly staff.

Sadly our beloved mother suffered a massive stroke and had to go into residential care February this year. The additional pressures of covid-19 meant we had the added hea ... more

Looks very nice & secluded, just waiting to hear now if I have a bungalow there. They have a club as well there.

Went to see this care home for my father, what can say the first thing that greeted us was the cellotape on the broken glass on the front door. Went inside and the next t ... more

The website states 'with a strong focus on dementia care.' My mother has dementia and was refused respite by the care manager of Lodge because she walked accidently into ... more

Staff are amazing and very well trained and go out of their way to help you in every way they can x

Very nice home,lovely staff

Before placing a relative or friend in this care home please read the inspection report dated May 2021.Its an unpleasant read but gives an insight to the poor standard of ... more

My husband spent 4 months as a resident.He required a lot of care and Merton Place looked after him in such a caring and loving way that it felt like home. I cannot give ... more

I repeatedly complained about my mums care specifically removing her call bell so she couldnt call for help. The home failed consistently to ensure this happened. I have ... more

Having managed to get my granny into various other homes and finally this one towards the end of her life a few years ago, i thank you on behalf of all my family for maki ... more

There are a couple of staff members who are friendly but ask a question and the answer is usually "I wasn't on duty so I don't know" or "so and so is dealing with that an ... more

What a wonderful,friendly,caring,clean, home. My mother has been there over a year and although she has dementia she is well card for. She always looks nice,her room s lo ... more

My wife and I chose this nursing home on recommendation and we are so glad we did. Every member of staff genuinely cares for the residents and work hard to ensure they a ... more

Very kind, caring staff. Provided this lovely cake for my parents 64th wedding anniversary. We all loved it! Thank you for looking after our parents.

They have taken care of my Mum-in-Law for several years and have been amazing. Sadly, they have had to withdraw their services due to a shortage of carers, recruitment is ... more

No idea why iv been asked to review this place I only used it to turn the car around

Best company i have ever seen. Helpful staff and employer. Great leader.

Sadly my beautiful mother passed away on the 26th October two days before her 97 th birthday after spending six years at this lovely care home the love care and compassio ... more

(Translated by Google) Welcome every time. Thank you (Original) Croeso bob amsar. Diolch.

Staff are always friendly, a rare treat !!

I highly recommend Parc Wern Care Home. They are taking excellent care of my mother who is 94 and has dementia. She always seems happy, relaxed, clean and well fed. Parc ... more

Great place

Great

My hubby of 64 years next week is being so well taken care at Bryn Marl, the staff are excellent. Gardens lovely, and easily accessible . Great fete last Saturday, with b ... more

Yes the staff are continuing to assist people & we are not closed as some people think. Yes we are following all covid rules to enhance a return for the people we support ... more

Terrible care home with a terrible manager that bullies staff and neglects residents. Always understaffed which leaves residents unhappy and undignified this is unaccepta ... more

My father has recently moved into Bryn Edwyn Hall, the staff have been wonderful with him, and made me and my brother feel totally satisfied, that he is being well looked ... more

Dad's dying here. Care is very good.

My mum spent her final 6 weeks here in summer '22, recieving palliative nursing care. The staff did a great job to look after her with compassion, and all genuinly cared ... more

Nicola Daniels has to be one of the rudest administrators ever. Be careful about sending your family here.

Professional staff and great environment. Residents also look happy and cared for

My father was recently a resident here. Sadly he passed away due to terminal cancer. His stay here was more than we could imagine. They kept the home very clean and have ... more

My mum has only been here for a couple of weeks, however she has settled in really well. The staff are all wonderful and give her all the fuss and attention she loves. I ... more

5 stars, the care and compassion shown by the staff at Heathfield Lodge whilst looking after my sister Diane was faultless. The staff were always so positive and always ... more

My mum is at Ashdale with advanced dementia. We couldnt ask for better care for her. The staff are always delightful and caring, and the home is always spotlessly clean. ... more

Put this way I worked for a short time although it felt like an eternity. I have a few mantras in life. One of which in my caring career is "would Ibe happy to have my ol ... more