Northern Ireland Banking Services

A fantastic service that pulled me out of poverty which is run with the utmost professionalism and with a dedicated team of very helpful friendly staff .

Lovely guys. Took time and trouble to sort out the problem when I tried to pay an e-bill on line and the code was rejected twice.

Lovely friendly people and a pleasure to go see.

Ridiculous opening Hours

I have visited this branch on lots of occasions with my partially deaf mother to sort finances following my father's death. On all occasions the staff were very understan ... more

Transferred to London in 2015 but still maintained my account with Portadown Credit Union. Totally professional work ethics, friendly, courteous, very easy to deal with a ... more

Opened a bank account today with Santander.Many thanks to Connie who was extremely helpful friendly and explained everything thoroughly.

Good service and excellent staff quick and efficient

Now closed at weekends, not great if you work. Advised to travel to Lisburn or Belfast, which frankly was a disgrace. When I wrote to complain the response was that the b ... more

Went in to sort out an issue with debit card. Fantastic service

Very friendly and helpful happy staff x

Excellent people to deal with very friendly and helpful

Nice staff and very helpful. The service is very quickly.

Luke who deals with savings is an absolute star, he simply could not have been more helpful, friendly, polite or professional than what he was dealing with me.

1st class service from someone called Joan-who took a lot of time to talk me through an online banking process between different banks in a way that didn't make me feel s ... more

Aoife was so helpful and pleasant made the experience very easy and will defo return as the staff are very professional.

External cash machines didn't work. Had to go in when the bank was open and opening times are terrible.

A great place to save and the staff are always accommodating

Excellent services and very competitive rates

The staff are brilliant. They are so helpful

Great rates, efficient service.

Great service , great rates , lovely friendly team

Was in Santander on Tuesday 14th Feb 2023 tho they were having technical problems the service was excellent very professional and friendly thankyou

Ive been with the Halifax for years its a great bank nothing is a problem. Ann telford was amazing nothing was too much trouble for her

Not really sure how they can justify opening from 1000 - 1600. What use is a bank that closes well before most people finish work and open after most people start?

Few branche,s left,closes for lunch,poor opening hours

Called round on my lunch break to find a badly written sign on the door saying "closed for lunch". It's obscene that a bank would close the only time people can get out o ... more

It's a bank

A good bank

Terrible service takes a long time and the attendants who work at the place look at the customers' faces in a bad mood and lack of education and never solve your problem ... more

Lots of help both in branch and on phone and to put a face to your talking to online or in branch great job. But keep remembering this its not peoples fault its the well ... more

I tryed help my family member with her bank account for online payments- her account been blocked twice in one day. We had phoned earlyer it get put on her account she h ... more

More interested on showing you to a machine, then when you get to it its not working! Whatever happened to actually talking to someone

Excellent Bank

Only use cash machine here . It issues bank of England notes and 5 notes . Worth remembering if you've 9.99 in Ur account the day before pay day!

Worst bank I have ever dealt with. I brought them my money and they are doing everything they can to delay opening my account. They wanted to arrange a meeting to open ... more

Popped in today to exchange some euro- was coming in at nearly 25 less than another local exchange, then the fella said I can do you another half rip off merchant

I have been with this bank for more than 4 years, but I am thinking of leaving after multiple unpleasant experiences. There are a few nice workers who know what they are ... more

Takes them ages to deal with one customer and all of the chatting isn't helping with the time issues. I'm glad I'm moving to ulster. Now I don't have to deal with them an ... more

Awful place. The only Santander branch open in Belfast (UU branch is closed temporary). Always queues 10 to 20 people long when I come here. Always loads of staff milling ... more

bank machine always broke

Poor opening hours don't make allowances for people that work 9-5 Monday to Friday.

Great facility and staff very friendly also, wouldnt listen to that other clown Denise the mute

Local bank with friendly staff and a handy ATM outside the branch.