Sunderland, eng Doctor

Easily the most helpful, friendly, responsive and efficient medical practice locally. Highly recommended...

Always get a prompt call back. Great service

Very good

Had an appointment for 9am for a cardiovascular checkup. Was finnished by 9.50am

I am so lucky to have found such a wonderful surgery. Lovely building with an adjoining chemist's which is also fantastic, but more importantly such amazing staff. Thank ... more

Best doctors surgery I have been registered to. Very helpful staff and the doctors and nurses are fantastic.

Great surgery and the staff are very friendly and helpful and knowledgeable

Transferred to this GP this month and have found them all to be very helpful and kind sorted out issues with prescription (caused by transferring GP). Very good experienc ... more

The only one in Birtley Medical Pratice that actually cares!! Shame hes semi retired!

Excellent GP

Best medical Centre about. Very helpful and caring staff. Lovely Doctors and Nurses here. Doctors listen to you here not like some places were ive been and they just writ ... more

An excellent practice from caring receptionists to knowledgeable nursing staff and really good sympathetic/understanding doctors.

Been waiting for an email reply for 5 weeks, rude staff, worst service ever

Home of the scf

I had a breast lift last year with Dr Dutta. From start to finish the whole thing was very professional and I felt no pressure in fact it was made clear that I would have ... more

The staff are all lovely Doctor's go above and beyond, nurses always put you at ease and reception team are friendly.

Bad service if you have a 111 said to get book in within 6 hours there do not care about your health This report to NHS and 6 other staff on going case this one

Been here all my life had know problem and the staff are lovely and helps with a lot of things

Every time I call for reception the waiting me for 5/7 minutes and after that , the said can you call tomorrow our last is full ,but when I call tomorrow the told same th ... more

Poor advice and care from gp. Nurse and reception team try to be very helpful.

If you are ill you will get paracetamol and ibuprofen 2 tablets every 6 hours 4 times a day.. Forget about referral to a specialist. Nurse is lovely though.

Absolute disgrace reception staff have attitude problems doctors don't care nearly a hour late for phone appointment tried calling phone taken off so only gives a busy to ... more

No hold system on the phones so you just have to repeatedly ring. Rang over 200 times this morning between 8 and half past. It rang out 3 times and the rest said user bus ... more

Wery super

Terrible service they keep stopping my diabetes medication including my insulin. Almost impossible to see a doctor. The nurse practitioners and other nurses keep the plac ... more

Call at Doctors in Craghead, then drove to Birtley Top Spot Tyres, went with my son to Walkergate Newcastle, Driving Assesment.returned to Birtley to pick my car up. Then ... more

He was absolutely a disappointed towards my Mother 16 weeks with a bad chest ! Always same results clear.. really. My Mother died with double pneumonia, 84 brushed under ... more

Dr Dixit has been my doctor since about 1978 I have never had a problem with this surgery they have looked after myself and my family first class.

Dont need an appointment, you can just turn up on the morning and you can guarantee to be seen. Lovely staff.

One star is too good for this shambles of a practice, No Empathy , Dont listen, They are always in the right and you are in the wrong.....Oh and please if you want to av ... more

Can't put into words how bad this practice and its reception staff are

Nice staff, quick easy in my experience. Pharmacy just next door for any needs

This drs has gone downhill since covid,its impossible to get through on the phone and even when you turn up at the door at 8 am there's no appointments,they say ring back ... more

Will give you anything to get you out as quick as possible. Doesn't listen and talks over you. Also find the over used phrase "me dear" unnecessary.

My mother foned to speak or have appointment with a doctor the reply was the doctor will fone you that afternoon a whole week later still no call so they advised her to g ... more