Royal Tunbridge Wells, eng Automotive & Vehicles

Reliable, curteous

Buying a car can often be an anxious time but on this occasion we have to say this was a pleasant experience. The staff we dealt with were very obliging and helpful answe ... more

Amazing service today from the first call to Jacob, to Elliott meeting me to recover my vehicle and bring it home. Gave very useful and professional advice regarding my o ... more

Top garage very helpful would recommend

we use these on a daily basis and cannot recommend them enough they are always polite and helpful and reasonably priced.

Great service diagnosed problem quickly and charged a reasonable amount.

Amazing garage. Always willing to help. Super friendly and reasonably priced too. Will definitely use them again

Very helpful

Very very helpful and friendly staff

I bought a used Toyota from here and had a very good experience. They were professional and honest, pointing out any minor defects with the car. I've had no problems with ... more

Good service and pleasant employees.

Jason was such a great guy, replied promptly, allowed thinking time, no pressure. Excellent service, fair price, would recommend.

Good customer service and decent car showroom. Morgan was brilliant and professional during our purchase of our new car.

Absolutely amazing. Popped in on a bank holiday just to have a look and everyone there couldn't make us feel more at home. Ended leaving with a new car and a big smile. T ... more

Need your car serviced, you would be hard pushed to find a more friendly place

Jack and colleagues gave us a very warm and friendly welcome . Excellent service. Cheerful and helpful nothing to much trouble answering all our questions.

Picked up my new Mazda CX-30 nearly two weeks ago and love it; this is my third Mazda and by far the best. It was getting near the end of my contract so I was looking to ... more

Good communication throughout the purchase of my new jogger

I have been dealing with Eloise from the sales team for over 15 months and I can honestly say she is one of the best if not the best sales person I have ever dealt with. ... more

Amazing people A+

Liam cleaned my X3 at short notice ahead of it being used for a wedding. Absolutely brilliant job. Would definitely recommend.

Dan was brilliant, he was very meticulous and done an amazing job on the inside of my car. I'm so pleased and what a difference ! Reliable, professional and friendly, tha ... more

My wife got ripped off for 80 so we will be going elsewhere

Just had a very good experience selling my car to Shane at Joseph Sutton. Good communication throughout, agreed a price after sending photos. The agreed price was better ... more

Services: Polishing, Vacuuming

Was charged 170 for using your store carpark. Avoid this place.

Always helpful

I bought a car this March. I experienced few issues with the car. Took it back to Bentley Tunbridge Wells, met by the after sales manager Tom Paddock. With my personal o ... more

Mess up your car history? Right place! If I can give a minus rate, I was definitely giving that!!! My experience was awful with them! Recommended by Llloyd at Mr. Clutch ... more

Very helpful

Went in to speak about buying a new f900xr was really helpful in store. I tried to get a demo ride booked through email and didnt hear anything back, also tried phoning t ... more

Service exemplary. Service reps attentive and technicians thorough. Sent me an informative video cam explaining what they had done and what needed to be done. And of cour ... more

Very helpful, well organised, efficient and chilled in equal measure. No hard sell, just supportive and engaging.

Dreadful

Very good customer service today. Thanks for that.

Immediate greeting on entering building. Ascertain what you need. Offered a.comfy chair and coffee.if u have to wait for appropriate rep

NEVER AGAIN !!! Rude, clueless staff who thrive on ripping you off! It all started off when my Jeeps central locking stopped working. I was told by the the technician tha ... more

Very helpful staff, always try to find what you need. speedy deliveries too. Thank you

BEWARE, WE TOOK IN A HEALTHY CAR: NOW UNDRIVEABLE!!!!! We took in a perfectly good car for a full Skoda service and a new windscreen wiper motor. It had never given us an ... more

The sales guy was really obnoxious. Didnt seem to know that much about the vehicles. Was very dismissive and rude. His loss, just bought a new Alfa from Lewes dealer. Wou ... more

Purchased a car for my daughter a few months ago. Had a serious issue which they could not have known about. They had the vehicle fully repaired straight away without a ... more

Got a recall letter for the brake pump replacement then a date to bring the car in "for the work to be done" and they needed it all day from 9:30 am. Set off on the day f ... more

More time off then charging. Not enought points available. And the delivery lorry parks across the bay so you can't charge while they are offloading.

Very good

All fine to start with, then as we got further in no responses to calls or texts from my son unless my daughter text him then a text back! Test booked, no guarantee of us ... more