Rochdale, eng Bank

Staff has noanners to deal with the customers. Branch is like a fish market. People are hooting at each other. Staff namely Tracy is extremely rude. Instead of apologisin ... more

Very helpful as usual

Stay clear of this bank!!!!! Firstly I went down to take some cash out and my card got stuck, so they said come back tomorrow and well give you the card back. Then came t ... more

At first I liked Santander but my experience soon turned horrendous. Amazon kept taking Amazon Prime payments after my mum closed her Amazon account. My mum reported this ... more

PAY IN CASH MACHINES TAKE FOREVER AND DONT EVEN TAKE ANY CASH IN! After 10th try maybe 20 quid! Whereas you go into other bank takes a minute!

Good bank, great products. Most of the time they are on hand over the phone to help if I need it, you get the odd member of staff over the phone that is unhelpful. The br ... more

Very disappointed to be treated with such lack of empathy by the branch manager today. No attempt made to actually listen, understand or help. I requested a more private ... more

I hadn't been in a bank for years and found it a little confusing as it's open plan in the service area with a row of cash points, 3 service points randomly placed and a ... more