England Health Insurance Agency

Dreadful - to get transferred to a private ward is impossibly difficult you need two NHS doctors to call Axa (3 hours call waiting) then fill in several forms taking a to ... more

I have had to use CS Healthcare a couple of times over the last few years. I can only say that have been more than helpful and totally reassuring. There has never been ... more

Appalling company took my money issues no paperwork and super hard to find out what's going on with the plan. Stopped payment and had nothing from them...scam

Happy with my recent claim. Fast response after I emailed,I made a claim online and would reccomend this, so easy and fast. Had my money back within a few days. Also I ha ... more

Unfortunately I had to deal with a renewal call from Lloyd who misinformed me about my policy, indirectly insulted me and I never received an apology from him but a grove ... more

Used to be good but now don't even return calls

Cold calling regarding 'a contact'. Lying about responding to an email and purchasing personal data not linked to a company. Violating multiple GDPR and privacy laws. Wil ... more

Not trustworthy Got axa policy for the family but at the time of the claim was informed its not covered The broker working for healthcare clarity mentioned that its cover ... more

Critical: Professionalism, Quality, Value

Worst company to deal with take your money and when it comes to paying out wriggle out of paying I injured my knee playing ice hockey had invasive surgery and was told t ... more

Dreadful - to get transferred to a private ward is impossibly difficult you need two NHS doctors to call Axa (3 hours call waiting) then fill in several forms taking a to ... more

Very disappointed with their service. They take time to process reimbursement , its been over 15 days now and i still havent received anything. Ive sent emails after ema ... more

I have been with this association for more than 15years and have never had any problems. I have had money paid back into my account within the next working day. I see it ... more

Great company

Critical: Quality, Responsiveness

Dreadful - to get transferred to a private ward is impossibly difficult you need two NHS doctors to call Axa (3 hours call waiting) then fill in several forms taking a to ... more

Very professional and friendly

Dreadful - to get transferred to a private ward is impossibly difficult you need two NHS doctors to call Axa (3 hours call waiting) then fill in several forms taking a to ... more

This "company" is a scam. I payed 80+ for the first month of international health insurance and never recieved my policy documents nor a confirmation email. The login por ... more

Make sure you contact them sounding British and use a British name otherwise they will treat you badly and won't give you even general information. They won't even listen ... more

Worst insurance

(Translated by Google) HERE ARE ONLY scammers, was insured for 2 years when I was ill and handed over bills it said we still need information than please avoid this insur ... more

App works fine until I try to make a claim, then suddenly it's "service unavailable" and "unable to connected to server".