Medicash

App works fine until I try to make a claim, then suddenly it's "service unavailable" and "unable to connected to server".
May 1st, 2023

Refused to payout on a claim for prescription glasses even though legitimate evidence of purchase was provided. I get this cover through my employee and this appears to be a common problem as some of my colleagues have experienced the same issue.
Apr 6th, 2023

Tried to claim dentist on the app, keep being refused because my name is not printed upon receipt? So far paying for this and not being able to use it, waste of money
Mar 19th, 2023

Absolutely useless they have declined mine for eye test and glasses etc by saying my name was not on the percription when it clearly was I even highlighted my name to prove it . Either their software is not up to date or the staff are incompetent at their jobs . Am going to raise a complaint with the ombudsman due to this
Mar 14th, 2023

Don't bother unless your corporate - they discriminate against you if you are a private customer! Used the service for years before I was made redundant. Set up a private policy and they refuse to pay out on any of the things that I had previously got paid out for, saying the receipts were all of a sudden 'not acceptable' even though those receipts were fine under a corporate policy and are still fine for my friends that are still on the corporate policy????? The only thing they seem to pay out for is an NHS dentist check up 40 which isn't worth the money you pay them. Cancelled my policy! Jokers!!
Mar 7th, 2023