Now Health International

Critical: Professionalism, Quality, Value
Jan 4th, 2021

Mar 10th, 2018

Dec 18th, 2017

Nov 30th, 2017

My wife needs an operation to remove cancer tumours and was given a treatment plan by the consultants in Italy. We filled in the paperwork, submitted for pre-approval and still 1 month later fighting over costs. Our policy states cancer is covered and no excess yet this is not what we are presented with. Now health team consultant dealing with he case never calls back despite leaving messages and my wife if left in limbo. All in all not a good service and poor management and continuous manipulating to get out of paying for treatment. so the very time we need it to work for us is the time that insurance companies bring out all the fine print and start telling you why your not covered so what is the point, in short non as again paying premiums only to find out they don't want to cover us. The end result is we paid for health insurance only to have it turn into a saga , cause stress on a cancer patient and now left at the mercy of the ohs who don't want to do anything due to costs.
Sep 2nd, 2019