Derby, eng Pharmacy

The staff are always willing to help. I have always found them to look out for me, whether ensuring I give enough time before picking up prescriptions, or offering to ta ... more

Best pharmacy ever, they go above and beyond to ensure patients needs are met ! They have always helped me , I have my medication prescribed weekly and I have never had a ... more

Very nice people I love it here very polite and friendly x

The woman had an attitude. Do your job correctly. YOU HAVE A DUTY OF CARE.

Just recently joined this pharmacy, after being with Boots in Alvaston (which was a nightmare to say the least) EJ,s are great, efficient and helpful, The delivery driver ... more

Had a faultless experience from start to finish Very friendly staff

Great people who are always willing to help, and I love that I can phone the pharmacy and someone answers!

Amazing service! My family have used the pharmacy service for many years and I have found the team here extremely customer oriented. Extremely professional there have ... more

I love this chemist so so helpful and friendly

I have been using this pharmacy for over 12 years, and I am genuinely surprised by the negative reviews. All the staff I have encountered have been helpful and accommodat ... more

Provide outstanding care to all Spondon residents.

Good service, friendly staff

Cant thank the staff enough for really helping me when I got into a bit of a mess with my prescriptions after a stay in hospital.All staff members have been patient and ... more

I need to collect medicines from this pharmacy i was ringing ringing no one answer the phone for a quite while i even not finish my queries the lady put the phone down no ... more

I am disabled and the staff made fun of me . No disabled access Wednesday's, how are they getting away with it. OUTRAGEOUS looks like disabled don't matter!!!

Fantastic help. Unable to get any help for an infection at the doctor I called here. It was very busy but when it was my turn the member of staff listened. A pharmacist t ... more

Always very helpful and pleasant

The rude staff are very unwelcoming and dehumanizing.

Sarah was amazing at sorting my refund out after some confusion with my original order, always service with a smile and a pleasure to deal with. Thank you

Slow

Took my 7 and 5 yr old here for their covid jabs. Lovely lady doctor who gave me time to set my kids up with their headphones and tablets so they wouldn't see, and she wa ... more

Pharmacy hidden from view behind the surgery but when found youll be delighted with the service. Not ever had to wait too long for a prescription, theres ample parking an ... more

The service at Payne's has been absolutely brilliant. They do what they say they will, on time, and politely. Would highly recommend.

Always friendly and helpful

Extremely slow . Took over an hour to dispense my medication when more than 5 people were working .

Terrible dont bother

My wife and I turned up for our pre booked covid jab and the pharmacy was closed. Complete waste of our time and traveling expenses

Staff always very helpful

Really helpful. Called to check if my prescription was ready as had been messed around all day by my doctors surgery. The lady I spoke to was happy to have a look. I was ... more

WORST customer service ever. Giving this place a one star rating is too generous!

Very good pharmacy quick and efficient also there range of perfumes and aftershaves are amazing never pay full price again! Been using for over 2/3 years now never look b ... more

Appallingly rude staff. Absolutely disgusted with the service, won't use again.

Polite staff and very clean

Get given an iou and told to come back the next day for what they owe went back to be told they dont stock that any more why give the iou out in the first place???? And i ... more

Good

I would like to say that the lady at the pharmacy named Jo was very helpful.I had been to 5 Pharmacies last night for antibiotics but none had them and they were very blu ... more

Did a click and collect and the staff literally served everyone but me, and then had no clue how to give me my order

Unhelpful, told me to see my GP. Ended up going to Boots, where the pharmacist confirmed a doctor wouldn't be able to help, provided me with some behind-the-counter medic ... more

Great pharmacy. Helpful and friendly staff and unlike some pharmacies it is possible to get through on the phone and they don't package the medicines in lots of plastic

As an important place of business ( compared to a shop for example) I have monitored since October last year just how often you open late (7.15-7.20 ISH) and get rudeness ... more

Fantastic. The Pharmacy within my Drs surgery shuts at lunch-times, closes at 1830 hrs in the week, and does not open at all at weekends. DayNight Pharmacy (Macklin Stree ... more

The staff are so friendly, professional and efficient. The pharmacy's prescriptions team were able to turn our doctor's prescription around in record time. Just brilliant ... more

Needed some throat tablets for my wife. Website said they were open until 6pm Monday to Friday. Turned up at their door at 5:45pm on a Thursday. Nobody home and the place ... more

Came here today at 7:45 am needing numbing cream for my sons blood test (I thought hospital did it but nope!) Pharmacist was lovely and super helpful. Saved the day being ... more

Don't answer the phone ???

Nice and helpful staff

Shocking, they used to be good many moons ago, i have avoided for several years. I went today as per NHS guidelines as have conjunctivitis, but basically said yeah cant h ... more

The Pharmacy has really gone down hill. Had a text to say my prescreiption was ready to pick up, when i picked up only part of my prescripion was available! (Why send a t ... more

I needed an emergency supply of tablets on Good Friday and got referred to Wilsons pharmacy from NHS 111. The staff were great, helpful and friendly from start to finish ... more

Very poor telephone staff not up to date with items in stock.