Allestree Pharmacy

Cant thank the staff enough for really helping me when I got into a bit of a mess with my prescriptions after a stay in hospital.All staff members have been patient and friendly. Great service!
Mar 17th, 2023

Jan 23rd, 2023

Ive been into this pharmacy twice and unfortunately found the three members of staff I dealt with to be abrupt and not particularly polite. Access and the very limited car parking spaces make it awkward to get to. Unfortunately the building itself is very small. Products are pricey too.
Dec 23rd, 2022

Sep 21st, 2022

Id really like to give a better review, but it is pretty inaccessible, and the service today left a lot to be desired. I use a wheelchair so I looked online and there is a ramp into the pharmacy so I assumed its be accessible. When I got there the ramp was divided into two lanes (one for the pharmacy and one for the covid booster vaccines). The end result being that I couldnt use it until someone (another customer) helped to move the barrier. I mentioned this to the lady at the counter who said oh ok to me explaining why I needed to move it. I was rather hoping for an apology. The lady behind the counter (who was very busy) wasnt able to help me buy something over the counter. She said they didnt have it, but a customer behind me saw it on the shelf! Id already decided I wasnt going to buy it from her but this point. The vaccination room is very small. I only just got into the room, initially I said it was ok to keep the door open but I wanted the privacy. The guy had to move some chairs for me to be able to get in the room and close the door. He was trying his best and did the vaccine well. It is clear that there is little to no thought about accessibility, which makes me feel very unwelcome.
Sep 17th, 2022