Wales Bank

Most helpful staff ever never had a problem very secure

Good friendly and efficient service, it's just a shame there are very limited opening hours, although I am very grateful it's still open as most of the other banks in tow ... more

I had a wonderful experience of very understanding people. Even though I have been a bit unreasonable and abrupt in my request they have helped me and resolved what I nee ... more

Want to say a big thank you to Victoria for the wonderful service she provided me with on Tuesday helping me restore my mobile and online banking after it was suspended d ... more

We dealt with Dean who guided us through a very complex task with skill and understanding of our situation, he's also an extremely pleasant man, very courteous and respec ... more

Amazing, Tattoo studio. Highly recommend

It's a bank , wish they opened longer hours but not too busy today

Always very kind and helpful.

Staff very helpful and friendly

Fantastic staff. Very friendly and helpful and always willing to go that extra mile if need be.

This branch is now permanently closed.

My bank but no good for wheel chairs

Friendly staff.

One of the rare sites to the British high street, an actual bank where you can talk face to face.

Normally a bit of a wait but plenty of counter staff who are very helpful

All the staff are friendly and helpful

An excellent, efficient and professional service with friendly and helpful staff. Cannot fault the service they provided. Highly recommended.

upon visiting st Davids recently i had discovered i had lost my purse went into the bank explained what had happened must admit they where more than helpful indeed very g ... more

Very good

Enquirie dealt with very quickly and efficiently.

Staff are really great and helped us out with some paperwork for our mortgage needed at short notice whilst away on holiday. Definitely willing to go the extra mile for c ... more

I was served by Angela today what a device 10/10. Very smart looking lady

Always been very polite and helpful

Nice customer service

Never open, Closed on weekends and only open till 14:30 what good is that to anyone who works ?

I've just heard today 30/11/22 that HSBC to close in Abergavenny!! What a pathetic way to operate a banking service! Greed Greed Greed Thanks for nothing

Never open, 9-3:30 and closed weekends is Useless to business customers

Great service from staff, but the opening hours are awful, open late in morning, shut early in the afternoon and closed on Saturday!

My rating would be 0 if this was an option. This branch is an absolute shambles. The staff are truly helpful with an air of superiority. I have the same experience every ... more

Helpful staff.good to have a bank with a counter service unlike the less helpful others who restrict access to your own be accounts eg HSBC.

Telephone banking a complete nightmare if you actually want to talk to a person. And you have to use it because you can't phone the branch directly. Just wasted two hours ... more

Thank you for lovely service to help set up online banking app. Great staff

Why shut at 3 on a Friday? Most people work all week and when they need urgent statements are unable to do anything

Very helpful staff

Always helpful and efficient.

Good base for exploring, but not the greatest pubs

always a long queue....for some reason they only have one counter open

The service is great for customers

If dogs are not allowed in this branch then there needs to be a sign on the door so that customers are aware of this. I often take mine into Abergavenny and Blackwood br ... more

Friendly helpful staff Very knowledgeable on any questions asked

Extremely helpful staff when I can get there but working 6 days a week and starting before 9am & finishing after 3.30 is pretty hard for me to get to the bank

Good bank to be with since 2014.

Excellent staff, always a pleasure to deal with & more than helpful.

Lloyd's in merthyr Tydfil Town centre the staff are very helpful and friendly

Despite IT problems was able to successfully complete our tasks.

Received really good customer service from Jess! She was incredibly patient with me and helped me through the banking process!

The staff are very friendly just wish there were more of them and that they opened on a Saturday morning.

Busy but slow serviceman normal for this branch, don't go trying to takenout largecamounysvof cash as they don't give it to you you need to make an appointment with them ... more