Solihull, eng Banking Services

I like stb and the interest rate . I have opened an account and had good communication. I want them to do well but have some concerns, their technology seems ancient. The ... more

Very good staff always ready too help you in any way possible

With Lucy then Donna leaving I wondered if things would decline as both ladies are superb. Recent visits and dealings with Preet and Sue have answered my query. Five s ... more

Prompt advice on how to move an account to another one at Paragon.

Unbelievable bad service. The lady serving almost sent 18000 pound of my money to the wrong account. Asked me to agree it would be my responsibility .

Had a great and efficient service here today, especially from Lucy, who provided additional helpful advice.

No good service!!!!!

Quick and efficient click and collect service

Even tho we are on lockdown iv still been able to get the help i need. Im happy with the suport im getting as i use the helpline to pay most bills and check blance i als ... more

Great

Today is Wednesday 4th August, phoneed branch not answered, went personally to Solihull at 12.00 noon door loocked, looked like branch not opened at all today. On interne ... more

Extremely helpful

I would just like to say thank you to Sarah and the other lady in the branch as they helped me massively when I was stuck in the car park that only accepted cash and I ha ... more

Told me that the counters were open on Wednesdays, turn up on a Wednesday and they are shut and I urgently needed to change some cash. The man and woman in the shop were ... more

Typical cash machine shop. Useful for asking questions that the online (no!)help chatline do not understand / cannot deal with.

Closed on a Saturday?!