Oxford, eng Bank

Very handy service

I was expected an hour wait (as with other Natwest branches) but to my surprise I was seen within 5 minutes. Definitely worth visiting off-peak if you need their services ... more

Good place to Bank

Outstanding customer service! Thank you especially, Deanne, for sorting out my issue. Your thorough advice and support made it a very easy process.

Very friendly and quickly in attending to issues both through phone calls and two branches visited in past three years.

I booked an appointment to open a savings account and went to the branch 2 hours later. I was slightly early and was offered a hot drink or water, and was kept waiting l ... more

Very helpful staff in a friendly environment.

Good branch to bank with. Ian at the Oxford branch was very helpful.

I was helped by Owen at Ox centre branch. Whom very gave and sorted a banking app issue. Owen went above and beyond with his customer service skills

Extremely rude and unhelpful after losing my card. Very aggressive tone when I asked for extra cash to cover me for the weekend as I lost my card on a friday. Bank wouldn ... more

Closed. So Cornmarket is the only branch. Go there and wait for one hour to be seen. Try using telephone banking and you never get through. HSBC is now a joke.

Visited today and was given misleading information by the girl on the business desk. We knew more information than her, extremely rude aswell not pleasant

Such a useless staff