England Bedroom Furniture Store

Love this place.

Excellent service from the start to the two gentlemen who delivered my bed. Very courteous and they respected my property.

Excellent

The staff at Authentic are a pleasure to deal with, friendly and helpful. The quality of the furniture is second to none. The range of fabrics available is impressive to ... more

Very good service and good communication. Delivery men were courteous and careful.

Best customer service experience! We haven't received our bed yet as we just placed our order, but Sabrina was really helpful from the get go. She answered all our questi ... more

We have Never ever been disappointed in what ever we have purchased over the many years we have been purchasing beds & mattresses from here & will continue going back as ... more

I expected this to be a stressful task but the experience at Bensons was actually enjoyable. Big thanks to Demi at the Thurrock store for all her help.

(Translated by Google) Quick unloading, literally 3 minutes, no waiting. Nice team (Original) Szybki rozadunek, dosownie 3 minuty, nie trzeba czeka. Mia ekipa

Worth a visit but well overpriced

Just bought a bed from here and its fantastic value for money.the staff are very helpful will be recomending this store to my friends.

I have had purchased Chaise and Bed from Super Snooze Beds and it was an amazing experience. The customer service was brilliant. This chaise is excellent I am really hap ... more

Was given a date of arrival and recently received a phone call saying it will not be coming, and they can only deliver half the bed on the promised date, which is beyond ... more

Very disappointing Poor customer service.

Good experience from start to finish

I moved it to new house where i needed 4 new beds of diffrent colour design and style lavish beds cooprated with us so well with our needs Thank you lavish beds Highly re ... more

Good

Tony was amazing, delivered with care, the mirror exceeded expectations for the money & the girl on the phone every time I rang was polite & efficient. Overall the team ... more

Frustrated. Asked for a price on a specified bedroom and gave them architect plans as to exactly where it should go. Never heard from them again.

Ordered 2 single beds for our second bedroom delivered only 1 if not here by Friday they can cancel the order and refund our money. Customer service didn't have the decen ... more

Had a made to measure single bed previously and today had a double ottoman base delivered, both delivered to our caravan at Aldbrough. Also had a small bed delivered to S ... more

Went in to find a small double mattress, staff member was friendly and showed us the options. Payment was easy and the company communicated when the bed would be delivere ... more

Excellent customer service and really pleased with quality of headboard which arrived today as originally forecast.

The overall customer care service was appalling.

Delivered it on time we should of had it delivered on the 1st April and had a phone call the day before in the afternoon at roughly 16.30 and stated your not gonna get yo ... more

My item was delivered on time and with care. The guys who delivered it were polite and friendly

Very informative in the process of choosing the right Mattress. Took delivery this week and very happy with choice. Delivery team were great.

Not bad

Stunning showroom, larger then it looks from the front. extremely helpful staff and the designer was wonderful. highly recommend

Absolutely disgusting rang this place twice and Ive waited nearly 3 weeks still no phone call back

Dirty shop Nit much choice

Really helpful, excellent customer service, very polite. Due to Covid-19 couldnt collect but purchase despatched and arrived in 2 days. Will not hesitate to shop with the ... more

Placed an order for a bed a few weeks ago. The order was confirmed. Upon sending a deposit to secure my order, I was informed that the deposit was received however, the w ... more

Great service in the shop. However if you dont pay in full in the shop, you simply cant get through to Bensons to make full payment. Great delivery service, great product ... more

Absolutely brilliant customer service! Needed a bed frame and mattress and it was delivered within an hour! Not only that, they took the old bed frame/mattress as well. R ... more

Warning- This company should not be operating any longer as they have advised us they are no longer trading. So please do not book anything with them!

Needed a double bed base, staff were so friendly and there was quick delivery

U can get new bedroom and the furniture

Bought a new bed etc had a small problem but they came out next working day and fixed it. Now quite happy

Had a brilliant experience from start to finish. Philip came out to design my small extra space we needed. Shaun was an excellent fitter, very professional and left every ... more

Nice staff not pushy like the ones two door up. I found a mattresses I liked but didnt place the order in time and missed the sale. Silent night makes a lot of exclusive ... more

We got our Clei wall bed delivered some weeks ago and it has now been installed in its space, great design and quality, recommended.

Very poor customer service. Sold me a bed with a missing part and are refusing to provide the part or provide any sort of help. They are also very rude and had the audaci ... more

Staff very professional and courteous. Showroom was well laid out with a large array of sample wardrobe systems on display. We arranged a visit from the designer who agai ... more

Brilliant and friendly service, delighted with my set of chairs. Will be back!

Lots of lovely free furniture

Nice friendly staff

Great service in store and on delivery, highly recommended.

Very helpful lady called Alison showed me different options ahead of visit