Bensons for Beds

Bensons for Beds

Hours

Sunday:
10:00 AM - 10:00 AM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM
Friday:
10:00 AM - 10:00 AM
Saturday:
9:00 AM - 9:00 AM

Chamber Rating

4.0 - (57 reviews)
32
11
4
2
8
Read Our 57 Reviews

Chamber Rating

4.0 - (57 reviews)
32
11
4
2
8
  • Richard Konn


    Apr 3rd, 2022

  • ILZE MASON


    Mar 24th, 2022

  • chris drew

    Great service in the shop. However if you dont pay in full in the shop, you simply cant get through to Bensons to make full payment. Great delivery service, great product, wrong pillows, can you get through to someone to get them changed - No you cant
    Feb 20th, 2022

  • Trevor & Rita Hingley


    Jan 24th, 2022

  • Morgan Newey

    Terrible customer service. Ordered my bed at the beginning of November 2021. My delivery date was the 21/12/21. I rang on the 20th to confirm my time slot as I had not received a text message. Only when I rang the lady told me my delivery date was actually the 21/02/22! I had not been notified about this. I then requested a call back the same day as Id been passed from department to department and was on hold a very long time. Fast forward to February and I still never received my call back! I then received an email a few days before my delivery date saying my delivery date has once again been rescheduled a further 4 days! I rang and managed to talk to a lovely lady who said Id be given compensation once my delivery had arrived. The day before my delivery I had a phone call off bensons for beds stating my delivery will unfortunately not be coming tomorrow however my mattress will! (I mean what am I suppose to do with a mattress with no bed?!) oh and by the way the lady couldnt confirm a new delivery date! I wanted to cancel the order but as the mattress was ready to be delivered they said I cant cancel but I can refuse to accept it when delivery guys deliver it (makes sense?! No!) then on the morning my mattress was coming I had yet another phone call saying there was a problem with the vehicle in which it cant be delivered until the following day. However I was not bothered as I was not accepting the mattress anyways and therefore told the delivery people not to bother deliver it. Its very frustrating how a big, reputable company has such bad customer service and how its even still open?! Wil never attempt to shop with bensons for beds ever again :)
    Feb 10th, 2022

Read Our 57 Reviews

About
Bensons for Beds

Bensons for Beds is located at 48 - 50 High St in Birmingham, England B17 9NE. Bensons for Beds can be contacted via phone at (121) 427-2719 for pricing, hours and directions.

Contact Info

  •   (121) 427-2719

Questions & Answers

Q What is the phone number for Bensons for Beds?

A The phone number for Bensons for Beds is: (121) 427-2719.


Q Where is Bensons for Beds located?

A Bensons for Beds is located at 48 - 50 High St, Birmingham, eng B17 9NE


Q What is the internet address for Bensons for Beds?

A The website (URL) for Bensons for Beds is: https://stores.bensonsforbeds.co.uk/harborne/48-50-high-street?utm_source=google&utm_medium=organic_local&utm_campaign=Yext


Q What days are Bensons for Beds open?

A Bensons for Beds is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 9:00 AM - 9:00 AM


Q How is Bensons for Beds rated?

A Bensons for Beds has a 4.0 Star Rating from 57 reviewers.

Hours

Sunday:
10:00 AM - 10:00 AM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM
Friday:
10:00 AM - 10:00 AM
Saturday:
9:00 AM - 9:00 AM

Ratings and Reviews
Bensons for Beds

Overall Rating

Overall Rating
( 57 Reviews )
32
11
4
2
8
Write a Review

Richard Konn on Google

image


ILZE MASON on Google

image


chris drew on Google

image Great service in the shop. However if you dont pay in full in the shop, you simply cant get through to Bensons to make full payment. Great delivery service, great product, wrong pillows, can you get through to someone to get them changed - No you cant


Trevor & Rita Hingley on Google

image


Morgan Newey on Google

image Terrible customer service.
Ordered my bed at the beginning of November 2021. My delivery date was the 21/12/21. I rang on the 20th to confirm my time slot as I had not received a text message. Only when I rang the lady told me my delivery date was actually the 21/02/22! I had not been notified about this. I then requested a call back the same day as Id been passed from department to department and was on hold a very long time.
Fast forward to February and I still never received my call back! I then received an email a few days before my delivery date saying my delivery date has once again been rescheduled a further 4 days! I rang and managed to talk to a lovely lady who said Id be given compensation once my delivery had arrived. The day before my delivery I had a phone call off bensons for beds stating my delivery will unfortunately not be coming tomorrow however my mattress will! (I mean what am I suppose to do with a mattress with no bed?!) oh and by the way the lady couldnt confirm a new delivery date! I wanted to cancel the order but as the mattress was ready to be delivered they said I cant cancel but I can refuse to accept it when delivery guys deliver it (makes sense?! No!) then on the morning my mattress was coming I had yet another phone call saying there was a problem with the vehicle in which it cant be delivered until the following day. However I was not bothered as I was not accepting the mattress anyways and therefore told the delivery people not to bother deliver it.
Its very frustrating how a big, reputable company has such bad customer service and how its even still open?!
Wil never attempt to shop with bensons for beds ever again :)


Load More Reviews

Overall Rating

Overall Rating
( 57 Reviews )
32
11
4
2
8

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
ChamberofCommerce.com
Loading