Newport (Newport), wls Bank

Want to say a big thank you to Victoria for the wonderful service she provided me with on Tuesday helping me restore my mobile and online banking after it was suspended d ... more

I was served by Angela today what a device 10/10. Very smart looking lady

Good base for exploring, but not the greatest pubs

always a long queue....for some reason they only have one counter open

Despite IT problems was able to successfully complete our tasks.

The staff here have always been friendly and helpful. Been a customer for 12 years. It's a pity the bank lets them down. Concerned about ethics etc but not their custo ... more

Could not solve my problem on first visit, asked me to return at 14.30 in the afternoon only to be told no one available to see me. Very poor service

Worse bank ever closes early and the cash machine never works useless

All of staffs were unhelpful.

Excellent service with equally amazing friendly staff who are happy to help anyway they can

It's been my bank for over 30years

Apparently this bank is incapable of swapping notes to coins. Nice to see local business's helping each other out! Not!

I was helped by a lady called Jodie yesterday, Barclays at Ystrad Mynach branch, who was efficient and kind beyond my expectations. Unusual to see this level of service ... more

This branch lost my 2000 cheque so had to wait for over a week for it to be sorted. Shocking service do not recommend! How an earth do you loose a customers cheque?

I visited this branch earlier today and was greeted in a most friendly and yet courteous manner. My business was attended to promptly and in a thoroughly professional man ... more

HSBC does not offer children's bank accounts or savings accounts.

Never met staff so uninterested and abrupt