Tyneside, eng Nursing Home

Unfortunately my dad I there with dementia heartbreaking to see but staff are amazing in there friendly and caring need a medal what they have to do its clean and tydy

Excellent care home

My mother was in this wonderful care home last year. The care she received was first class. We also recently had my father-in-law ( Bob Watson ) in this care home to look ... more

Went on mother's day to visit my mother sent to wrong room. To be told your mother dead.and they walked away from me.

Mum was out into here as an NHS winter bed for rehab before going home following a hip fracture. She was here a couple of days and I got a call to say she had fallen and ... more

I visited here for a day as a medical professional ( Podiatry) . I was really impressed with the care and attention of the staff towards the residents.

shocking place to work management and staff do not work as a team and breech private and confidential information. I would never recommend putting my family in this home.

My relative was severely neglected here, she was submitted to the ferns as a respite due to a broken arm and yet she is now worse than when she arrived. She now has 'ungr ... more

Good job

If it was possible to give no stars I would this is one of the places you hear about my uncle was taken there where they kept him away from family until he died he was ve ... more

At the time of writing - June 2022, I would not recommend anybody leave their loved one in this home. They are understaffed, there seems to be no leadership, definitely n ... more

What a wonderful care home. Such lovely and welcoming staff.

Horrendous place. My mam came here for a 4 week assessment from hospital following a fall at home . She left hospital able to stand and walk a short distance. In here she ... more

Starts of absolutely great then turns in to pure hell ! My nana started of loving it here and was so happy , but the true colours come out The care the management and the ... more

The management and staff were the most loyal caring compassionate friendly funny understanding salt of the earth people who cared for my mother during the whole of lock d ... more

Lovely clean comfortable accommodation. The carers are a credit to the FANTASTIC Managers Deborah & Dawn who are very professional extremely helpful and caring. They both ... more

There's soo much going on in this place that needs serious attention. I mean, I worked there in the month of October 2021 and the whole shift had agency staff with only o ... more

You better work A

Excellent welcome! So caring and personable...so pleased to have mum there!

Terrible staff.majority of staff has attitude problems eg rude, disrespectful etc. High rate of discrimination and racism. Everyone wants to be a boss. NoT A GOOD ENVIRON ... more