Guildford, eng Banking Services

The service is confusing cause you never know how long you need to wait for someone to provide you the service.even when there is no any customer here at the moment I sti ... more

I have been asked by letter from Jiansi Rian of Virgin to phone the Savings operation helpline about transferring funds which we urgently need from a trustee account but ... more

I went there earlier today to exchange some euros in to gbp and they did not accept my notes because apparently they were damaged ,however when the lady put the money thr ... more

I have a friend who has several thousand pounds in his acct.,and Metro bank have frozen his Acct.sobhe can't make any payments, Or use his Debit card to make withdrawals. ... more

Very professional service, especially the brilliant Kaetee, thank you so much for your kind assistance, it is very much appreciated..

Had to wait for a few minutes but service was great and the premises were enjoyable

The Guildford branch's customer service is below standard. When I requested to exchange 40 into 1 denominations, the representative informed me that they were not availab ... more

Terrible bank, slow service nothing done in an orderly manner. Spent half a hour waiting for a small line to move

Opening hours are ridiculous