Cambridge, eng Bank

Absolutely useless. Over an hour and a half in branch after hours on hold to the call centre and still no further to sorting problem. They ended up just giving me the pho ... more

Totally unfamliar with service, bad attitude, no customer care at all. Left the branch with bad mood. Don't come to this branch!!!

The worst! Go with Monzo!

Please dont waste your time! The most unorganised unhelpful bunch of people I have ever come across. They havent got a clue what theyre doing. Ive tried 3 times to open a ... more

One of the best banks in the UK.

Guy called Alex working at front desk was very helpful and efficient.

Visited Metro Bank on Cambridge High street yesterday. Mr Bolu helped us in opening an account. Brilliant service. Very well spoken and polite young man. Overall a good e ... more

Efficient and helpful

Awful bank , staff try their best but the bank is never open

I finished the online application, got confirmed email from Lloyds bank that I only need to prove my ID at a branch. One staff from this branch was totally unhelpful and ... more

Good bank. Decent staff. Poor parking. If I am totally honest very dangerous parking. The traffic warden is linked into the shopping centre security. They are ex police a ... more

rarely open

Terrible customer service, massive queues and machines that dont work or have the functionality required to support customers. Disappointing.