HSBC

Mar 1st, 2023

Guy called Alex working at front desk was very helpful and efficient.
Feb 24th, 2023

Jan 25th, 2023

To sort out one thing I had to queue three times and it's still not sorted after being there over an hour! Queues were short, but waiting in them was very long, 15-20 minutes when there are just two people before me???
Jan 19th, 2023

On 22 March 2023, I experienced a very good service from Mr Hamish Robb of HSBC UK Branch at Cambridge CB2 3BZ. When I approached him to enquire about my blocked access to my digital banking account/mobile banking app, he was very helpful and patient to listen to my issue. He checked and helped to find a way to solve my problem. He helped me to phone the relevant department as well as to act as a translater for my language barrier to communicate with his colleague on the phone. Well my issue was dealt with and solved under Hamish's help. I genuinely thank him so much for his kindness and sincerity to help and his willingness to provide an effective way to deal with the issue. Meanwhile I really appreciate his courteous and patient work manner which is a very good way to show the hospitality of the bank service. Lastly I wish him a prosperous future in his career.
Mar 31st, 2023