Birmingham, eng Hotel

Very helpful young lady serving at the bar, Christmas edition Ale was in very good condition but the food!! I ordered a takeaway and cannot fault it, perfect! Thankfully ... more

The owners Katherine and Ian are so so friendly and helpful would be happy to stay here again Rooms: The beds are very comfortably

Best offer to increase demand for your project Do you want to increase the size of the evaluation? in hotel So visitors can trust your hotel to get more foreign interest ... more

We didn't experience the service as it was a short stay. Less than 24hrs. The hotel has a wonderful lobby. The bar and restaurant give it a great feel. The florals and li ... more

Rooms: Spotless!!!!!!! Modern and fresh throughout Nearby activities: Right in the gay village with straight Brum short walk away Safety: Double air lock style doors. CCT ... more

One of the best experiences weve ever had in a hotel. This property is simply stunning, even more impressive in person than in the pictures. Its an old castle with a hist ... more

2nd visit to this hotel, rooms are a mini apartment with basics provided that you can pay to upgrade if required. Service from reception is excellent. Main thing about th ... more

For 126 a night, I wasn't that impressed to be honest. Room was nice and clean, the free standing bath in the bedroom is a great feature. Customer service could be better ... more

Great value hotel, staff were great, had no problems whatsoever from beginning to end, would definitely return! Nearby activities: Great central location close to all the ... more

Stayed over at the FST last weekend, lovely accommodation & excellent helpful staff, also used the Button Factory next door, again all staff so helpful & friendly.... goo ... more

Rooms: The rooms are well appointed and comfortable Walkability: This is in an ideal location for walking into the town centre or surrounding areas. It's an easy walk alo ... more

Flying from Birmingham Airport tomorrow. Perfect location. Very friendly and professional greeting, and a lovely upgrade in line with my IHG membership. Rooms: Allocated ... more

The map pointer is in the wrong place. It's the next building south. Very confusing and this has been here for six years the reception staff said. Consequently, it took ... more

Abousley brilliant staff and my driver was very helpful with the luggage. I will recommend their service my driver was a gentleman called Mo he was fantastic friendly and ... more

Food & drinks: Afternoon tea was expensive and very disappointing. The menu is enticing and the food looks good when it is served, however, the taste is disappointing. Th ... more

So Id like to thank you for your amazing customer service, your staff and wonderful food. Not to forgot we were able to pray after breaking our Ramadan Fast. The Iftaar/F ... more

Friendly welcoming staff. Really nice, bright and clean room. The shower was amazing. Special thanks to the wonderful Diane at breakfast. A lovely stay. Noteworthy detail ... more

Nice hotel, really friendly staff. Rooms a little tired and dated, unable to change room temperature without a call to reception. Comfortable, nice breakfast selection.

The hotel is a great event space. I held a two day event at the Lancaster Suite and the operations team including Mo, Yukta, Dominic and Gairav made it run really smoothl ... more

A place we come back to when attending shows at the NEC, conveniently close, good value and clean Be sure to look through a website which offers cancellation, as direct b ... more

This hotel is virtually on the runway! I suppose it's handy if you're flying from Birmingham and have an early flight. We stayed here for the NEC as all other hotels in t ... more

Absolutely brilliant stay. Free upgrade to a family sleeper which was appreciated. Room was situated on the lake side which was a beautiful view. Staff were brilliant on ... more

Good price, a lot of halal food available in the surroundings. It is close to bus stop, but it is far from the city center of Birmingham. The staff did not provide any Wi ... more

Location okay Rooms very small No air con Shower leaked Smells a bit Rooms: Rooms are extremely small even for the price.

Rooms : 5/5 | Service : 5/5 | Location : 5/5 More

Rooms: rooms little small but is good. Safety: Ok Food & drinks: good

Dirty carpets and a dirty bathroom. On top of that the people that own the place are never around! So if you have an issue (which we did) then you have to wait till the n ... more

Stayed here 8 times in the last year. Double rooms are a good size, and it's within easy access of Aston where I work from time to time. The rooms are fairly quiet. TVs ... more

Staff were super welcoming and friendly. Hotel room was lovely, the shower was great! Only down side was how thin the walls were, could hear the people in corridors. Also ... more

Overall a fantastic stay, Quick and easy check in, Fab location, Fab breakfast, Room was clean and tidy, Would definitely recommend and stay again