Birmingham, eng General Practitioner

Dr Drever and team are amazing The medics have supported me throughout my illness and during the pandemic. The receptionist are responsive and go above and beyond to fin ... more

Excellent Doctor. Compassionate, Understanding and relatable.

Thank You to Birmingham Heartlands Surgery for the excellent service you give to the local community - My family would be lost without the valuable support and expert adv ... more

A very good reception staff. They are all professionals and will try to help you with any questions or comments you may have. The Doctors are all professionals as well. I ... more

Absolutely disgusting behaviour from the reception staff, very disrespectful towards patients, no respect whatsoever, Ive been a patient with Dr A Akbars surgery for many ... more

First time phoning the Doctors in years and they dont have any appointments by 8.45am, youre meant to phone in at 8.30am which I did and I had 11 people in front of me in ... more

Cant rate my drs surgery enough. Always listens always advises the right medical terms. The best drs in sheldon by far. Friendly welcome always. Jeanette

Dr Anna Mcgowejn is best one

Doctor Scott is rude and he is know to have a lack of empathy and compassion, hes not from the local area and is not on local residents wave length and has clearly been b ... more

Easily the best doctors surgery I know of after hearing others experiences of surgeries locally which are very poor. Appointments are easily accessible, the reception sta ... more

Always friendly receptionists and excellent Doctor and clinical staff

Very rude staff been on hold for 1 hour an 30 mints no sorry for the wait rude staff they dont care they have favourites if u are close to the staff u get appointment st ... more

Not happy with the service here at all! Since the new staff have taken over it's been downhill. Cannot get any appointments using all the options and still cannot get thr ... more

I have just phoned up Dr Hafeez, s surgery regarding an appointment for tomorrow. Thursday the 16th. The receptioist just said straight away call back tomorrow at 8.30.wi ... more

Receptionists lying to patients regarding nurse availability. It is impossible for every nurse to be off for two weeks! I was told to go to a walk-in centre rudely. I kno ... more

they employ people here who steal from the vulnerable

Useless ... Can never get through to them for my mother ... She's 89 and they seem to not care because of her age . Asked for a home visit today because mom is unwell and ... more

Very poor service! I called the surgery today and wanted to make an appointment to see a doctor. Here is what I found out of their new policy: 1. You book a telephone app ... more

Didn't provid requested help.

They are always running behind on time 39 mins to an 1 hr waiting time!! Your better off attending you local walk in centre!