Scotland Financial Services

Positive: Professionalism, Quality, Responsiveness, Value

Good way to save

Smartly appointed interior, excellent staff offering fast service, internal and external ATMs, easy parking in large centre car parks and wheel chair freindly.

These folks know their onions, figures, spreadsheets, numbers, rules, routes, forms, solutions and customers. Top service

Manager so lovely and other staff everything explained brilliant worth joining

Wonderful friendly service.

You can count on them

Great firm with amazing client service.

Superb.Absolutely 1st class.They will help u any way they can.

(Translated by Google) Fast transparent reliable (Original)

Aaron was lovely and helped me get what i need

Qualitas provide a professional, knowledgeable and reliable service. They are friendly and consistent, I always feel confident that my payrolls are in good hands.

(Translated by Google) Very kind attention. Very good exchange rate! In Scotland everyone is very friendly. (Original) Muy amable la atencin. Muy buen tipo de cambio! En ... more

Always helpful.

Very good job

Heather was a Star , very helpful and attentive

Full branch with friendly staff, 5 off road customer parking spaces, one reserved disabled. ATM for 24 hr service

Great service from Plamen ,everything from when I appeared till I left with a great deal when buying euros for my holiday,,best place in Edinburgh for the currency of you ... more

Terrific service. My go-to place for foreign currency. Friendly service with a smile

Positive: Professionalism, Quality, Responsiveness, Value

Great service! Very friendly and helpful

A very reliable service and fast.

I've now used Artisan Collections on a couple of occasions now and would HIGHLY recommend them , 100% success both times, I've always dealt directly with Jordan Pearcey ... more

Colin C was chatty, friendly and really quick and efficient today. Great service!

Amazing

Excellent service. Girls at the desk are so helpful.

Needed a last minute exchange for my upcoming trip, lady on the phone was very helpful and reassuring, and lady in the place was very kind and understanding, amazing serv ... more

Since moving to Russell and Russell last year, we have been extremely impressed with their service. We were looking for advisers who gave guidance and advice all year rou ... more

Paisley High Street today! So helpful and patient about mobile banking and wish had the cashiers name and helped me so much to go ahead with all the tech! Will call in ag ... more

Amazing service from the most friendly and helpful staff

Telephone number 01542/349998 not recognised. Have to go into the branch. Friendly people.

Very friendly staff who definitely are there to help and offer advice to suit customers needs. All queues of customers are speedily and efficiently attended to.

Ace staff and service

Very helpful

They went beyond the norm to help me out of a tricky situation. So I can't praise them enough. Well worth having an account with them and the staff are very friendly and ... more

Open all day, since other local branch was closed.

Helpful, most are cheery. Long waiting time as only 1 cashier the rest are wandering about. Could be doing with more tills open as there is enough spare staff to open oth ... more

I thought you were a friendlier bank for your customers, how wrong I was, it's frivolous

only 2 staff on 6 people in line 2 staff asked me what I was in for when they could be serving don't understand the logic

Worst Bank of Scotland, I'm a student at University of Aberdeen, so i tried to open a account with their bank but even after attempting too many times , I'm still unavail ... more

Brilliant! Great help setting up an account for my son. All handled by branch staff via emails and phone conversations due to covid restrictions. Everything was straigh ... more

Great place to work

Only reviewing the ATM, always functional, never runs out if cash in feein market day.

Fantastic

Jack is an asset to the bank he is extremely helpful, he always has a welcoming smile. (Albyn Place branch).

Awesome

Thoroughly helpful with a CHAPS payment I needed to make for a house purchase. Very clear, calm, patient and felt very Covid safe. Many thanks to you all!

What has happened to RBS, today your representative didn't know where Tranent and Haddington was, was couldn't spell or pronounce East Lothian and provided the wrong inf ... more