Bank of Scotland

Very long waits
Aug 26th, 2019

only 2 staff on 6 people in line 2 staff asked me what I was in for when they could be serving don't understand the logic
Nov 21st, 2022

I would be extremely careful.when depositing money in Payin Machines.I had Fraudlent issue at Argyle Street Glasgow.When the Machines.Broke down only paying part of my money in.Ahmed Manager assured myself that the remaining money would be paid into my account next day which it wasn't. I contacted Bank of Scotland Argyle street Glasgow.Kirsty called myself back she kept saying cannot hear you and cutting myself off.I contacted Complaints department.Which Nic investigated this Fraudlent issue in an less than an hour.Also very unprofessional he sent a Text.Ahmed Kirsty and Nic are not good Ambassadors representing Bank of Scotland.I thought Amhed Kirsty and Nic would know the Bank.of Scotland mission statement By Your Side.which they never were.Always By each others side Fraudlently. I had just had Major Brain Surgery which had Tumour partially removed and on Chemo Ahmed Kirsty and Nic should .note that not all.Disabilites are Visible. They have caused extreme stress and anxiety. With myself and family. I am still awaiting someone to reply.
Jan 12th, 2022

Shocking service today, two staff, one new, 14 customers. No thought given to customer service.
Sep 16th, 2021

Apr 4th, 2021