Wakefield, eng Bank

always busy but good staff service

Shocking bank

Visited the branch this morning and at first the service was OK, it's what you expect when you go in, however I shared an incident experience that hapened yesterday with ... more

Wonderful customer service experience at this branch! There are some really attentive staff working here. Wish Id made a note of their names.

Needed some help and advice absolutely no problem explained and nothing to much trouble brilliant called in spoke to one of the team once again explained what I was strug ... more

Absolutely no point to this branch. No counter and was advised to use a post office. All daft machines but with several staff doing nothing. Close it down.

1 person on the till, waiting times are ridiculous. 3 staff walking the floor unable to serve anyone due there only being on till!!

complete waste of time told me they could not sort it and to ring virgin,tried before going round in circles,not a patch on yorkshire bank customer service