Sunderland, eng Hotel

Stayed here with my son who has autism. First person we made contact with was Jack, he had a big smile, and pleasant greeting, I don't think he realised at the time what ... more

Excellent hosts, room nice and clean, couldn't fault the breakfast, and location is superb, right on the sea front . Rooms: New modern bathroom

I didn't stay there but family did I visited and it was lovely and clean the room was good

Good value.

The hotel is very shabby. Possibly the shabbiest Premier Inn I've stayed at - what happened to all that investment cash that Whitbread was sitting on after selling Costa? ... more

Sent an email explaining in detail, but no response has been forthcoming. Shower fitting faulty causing bathroom flooding, tv signal inadequate strength to watch any Chan ... more

NEVER BOOK WITH THIS HOTEL CHAIN! An error on their website resulted in the wrong date being booked. They then agreed to refund it before changing their mind and leaving ... more

Poor service. Only got unto building as the cleaners were still working. Had to oay another 150 bond to cover for damages, which I knew nothing about. Roof leaked. Sta ... more