Stoke-on-Trent, eng Bank

Good

Great service

Staff are always super helpful and friendly, if you ever have an issue don't do what I did and try the online chatbox or calling CS on the other side of the world. Go in ... more

Efficient service and professional staff.

dead ting

Waiting time was terrible, this is the future of modern banking, no thanks

Unhelpful staff

Very nice and responsible staff, thanks and best regards

I'm not sure if Emily actually realises how rude she is towards customers or if its because she's " standing in for the manager who's off sick" so it's gone to her head. ... more

Easy branch convenient

Great staff and service!Not huppy this branch to be close!!!

Very helpful and professional, dealing with a sensitive issue. Thank you.

Useless

Natwest Hanley is my first choice for the banking system. All the stuffs are friendly and I felt very comfortable there. Specially Lisa, one of their members whose behavi ... more