St Albans, eng Business Services

Its the only post office in the village, so has a monopoly. The staff really need some training and guidance on customer service. Everything seems a chore for them and ... more

Critical: Professionalism

Positive: Professionalism, Quality, Responsiveness

Something not right about this place. After fobbing me off for 4 days with excuses and "it'll be here tomo", "it will arrive this afternoon" the fella then randomly asked ... more

Very unreliable these days. I never know when it's actually going to be open so that I can send packages which are pre paid and need to be posted by a certain date. I've ... more

What a joke tried calling numerous times rings once then cuts to automated message on phone please leave a message been like this for 2 days what grand journalists you ar ... more

Why are you coming up on my credit report for identification/ generic check to my old address. Never even heard of you before

Friendly service, well stocked

Usually I wouldn't make a complaint, but Bobby needs to be re-trained. His customers service skills are appalling. Its a real shame the other gentlemen has excellent ser ... more

This review is about the Royal Mail post pillar box in the St Stephens area of St Albans on Abbey Avenue outside Westfields News newsagents and Post Office. I see the Pos ... more

Never a queue which is good but the staff treat customers with disdain! Dont expect a smile or thank you.

Terrible Customer service order online waited a month still nothing, contacted customer service yet again, who are doing an investigation why this didn't happen on my fir ... more

Critical: Quality

Count yourself lucky, Mr. B, that you are in receipt of all of your belongings; we had the same, were threatened to pay and discovered a whole lot was missing (items wort ... more

Critical: Professionalism

Stole money for providing services they never did. Promised a website using my domain and did not provide, made excuses of the complications on completing this, and then ... more

Couldn't give lower, no answer, scam company should be banned