Reading, eng Banking Services

good banking machines and nice workmates

When I was in the middle using the cash-in ATM to deposit a little big amount of money in, the machine was stopped off suddenly with no any reason.

Exchange rate was excellent

Super fast, friendly service. Ordered online and collected in store, and the service was great. Happy to use again

Absolutely useless went in on April 3rd to open a bank account for my daughter who's 14 was told it would take 5 working days but may be a little longer due to Easter fai ... more

TRUSTWORTHY easy process good secure accounts

Very poor customer experience. Calls to branch go straight to a recorded message telling you to visit their website or call their main number. Neither allow you to speak ... more

Why are you closed at 12:48 on Friday?

Had to use this branch a number of times. The que is always long. Customer engagement has been poor with some rude unhelpful staff .

Set up and collect your visa card from here. I believe they make the cards for all the banks which is why it takes so long to receive the card in the post but if you can ... more

Having closed all the other Lloyds banks in Reading (Theale, Tilehurst and apparently all others apart from Woodley), the Lloyds Bank management have now decided to close ... more

Good Bank, Great services, Never had a problem!

Very good experience

All staff are very nice polite

Times out of date, turned up at 5.40 today to be told they shut at 4.

DO NOT COME HERE! If you are reading this, do not come to this store. Terrible customer service and extremely rude. Very difficult people to deal with! Many other places ... more

They keep wasting my time. I've been in the bank 4 times so far! To open an account which they claim they will open in 15minutes online and each person that sees me claim ... more

This branch seems incapable of opening up on time. Every time I've used this branch they have opened late. 0/10 poor.

It has taken 3 weeks for Barclays Wokingham & Barclays Customer Services phone line to establish how to get my money from their Dormancy Account to a New ISA. I am still ... more

As someone that works 9-5 monday to Friday, these opening times are a joke. Can't even open for half day on a Saturday.

Excellent customer service. Thank you Elena !

Really bad customer experience using the card, awful customer service via the app and phone

I work for coral, we need this bank to put takings in via there business deposit slot which is inside the bank, on each occasion going to bank takings the bank has been s ... more