Natwest

I work for coral, we need this bank to put takings in via there business deposit slot which is inside the bank, on each occasion going to bank takings the bank has been shut
Dec 25th, 2022

The cash machine in front of that branch is constantly faulty. It took my card. Do not use. The staff could put a sign on it, but they do not. Useless branch...
Nov 26th, 2022

I opened a NatWest account because both Nationwide and Lloyds are leaving Tilehurst. I wasn't sure what to expect based on previous reviews. I found the place clean and warm, the staff were very polite and attentive, everything you would expect from excellent customer service. I have recently taken over the role as treasurer of Readings largest charity and will be looking forward to making future deposits and withdrawals. Well done NatWest
Oct 26th, 2022

Got up there at 1.30 and it was shut ? Nothing on door to say we had to shut early..this is not the 1st time I've been there and it's not been open and the web site recons it is open ...this helps none of your customers
Oct 9th, 2022

My debit card was blocked , customer services told me that it wasn't and that my card was working fine (it wasn't) after talking with Alison at NatWest Tilehurst in person Alison managed to unblock my card in a few minutes which i am truly grateful for . You cannot beat face to face interaction with an experienced member of staff, thanks again Alison and shame on you customer service call centre.
Sep 1st, 2022