Aldermore

TRUSTWORTHY easy process good secure accounts
May 4th, 2023

very easy to open account ..
Apr 11th, 2023

Have been a savings customer for many years on and off. Always straightforward. Never had an issue opening or closing an account. Generally competitive rates.
Mar 21st, 2023

Super complicated and unnecessary process to open an account ( letter process, sending paper bank statements - very backwards - this could all be done virtually, but no - was postal). It took at least a month before I had my account details because of the sheer amount of bureaucracy. Without warning they just closed my account because I hadn't funded it, when the issue was that I was locked out of the system - so couldn't fund it. It took an hour to get through to customer services, and I was told to open a new account. Do not waste your time
Dec 9th, 2022

Please don't waste your time. I applied for a fixed rate savings account. They asked for a verified copy of my passport. So I visited a solicitor who photocopied it for me and signed it to say it was me and a true copy. It was a clear copy however they have refused it saying it was not clear enough. I am not sending them my actual passport and I fail to see how the copy could not be read. The solicitor was happy with it and I recently used one just like this for identification for selling a house. Anyway it's not the end of the world if they don't want my money I shall go elsewhere. I have found other companies much easier to open online accounts with.
Oct 7th, 2022