Grove, eng Financial Services

Excellent service, helpful staff

(Translated by Google) The exchange rate seems a bit high, but I found a place open on Sunday and changed it quickly. Little expensive but you will be able to visit on Su ... more

Not really reliable especially when you need it. System issue already twice when was trying to exchange in this branch.

Very good customer service. Alan Logan helped us create a new account. Many thanks. He showed lot of option in banking apps

Really helpful when I took my teenager in to open a U19 account. Friendly person at the door to point us in the right direction and helpful manager to run through the acc ... more

Only 2 staff working the tills so huge queue that didnt move. Not even got staff weeding through the queue to sorts out minor enquires (which mine was). Eventually I had ... more

Large square with market stalls and shops and seating area outside

Really impressed with the personalised service I've always had from Handelsbanken.

Branch was closed when I went there

Critical: Professionalism, Quality, Value

Workers are nice but whats the point in no counter service over the weekend when I need to pay cash into a business account and can only do this of a weekend

Really poor staff the dont know nothing all the times problems with them

Terrible, been trying to get an appointment to open a joint account and can only do this on Saturday as I work Mon to Friday. So I tried walking into the branch where sta ... more