Wales Banking Services

Very dedicated staff

Most helpful staff ever never had a problem very secure

Good friendly and efficient service, it's just a shame there are very limited opening hours, although I am very grateful it's still open as most of the other banks in tow ... more

Very helpful on the phone aswell as in person. Best place for loans!

Great professional service,quick turn around whilst getting some foreign currency

I had a wonderful experience of very understanding people. Even though I have been a bit unreasonable and abrupt in my request they have helped me and resolved what I nee ... more

Want to say a big thank you to Victoria for the wonderful service she provided me with on Tuesday helping me restore my mobile and online banking after it was suspended d ... more

We dealt with Dean who guided us through a very complex task with skill and understanding of our situation, he's also an extremely pleasant man, very courteous and respec ... more

Amazing, Tattoo studio. Highly recommend

It's a bank , wish they opened longer hours but not too busy today

Always very kind and helpful.

Staff very helpful and friendly

Fantastic staff. Very friendly and helpful and always willing to go that extra mile if need be.

Brilliant lifesavers. Help you save often and so easily. It is easy to save service with a standing order set up from the bank so you don't notice it coming out. Also, ha ... more

Great experience overall, fast and efficient service. Gillian was so helpful, thank you so much :)

This branch is now permanently closed.

My bank but no good for wheel chairs

Friendly staff.

One of the rare sites to the British high street, an actual bank where you can talk face to face.

Hi there! :) I have been a Cambrian Credit Union customer / client for quite a few years now. They are an excellent Credit Union indeed! I have had no problems at all, ha ... more

Normally a bit of a wait but plenty of counter staff who are very helpful

All the staff are friendly and helpful

An excellent, efficient and professional service with friendly and helpful staff. Cannot fault the service they provided. Highly recommended.

Really easy to transfer money if needed, lovely staff/volunteers working there , interest rates so much lower for loans.

upon visiting st Davids recently i had discovered i had lost my purse went into the bank explained what had happened must admit they where more than helpful indeed very g ... more

Fantastic staff and service

Very good

Not my account Im using to wave a review, however credit union have been fab, helpful and u sweets ring and always happy to do what they can to help . Helped me a lot ove ... more

I always use these to change currency as yet to find a better rate. The girls working there are always very helpful and friendly.

Very helpful. Quick and easy to exchange money here.

Enquirie dealt with very quickly and efficiently.

Staff are really great and helped us out with some paperwork for our mortgage needed at short notice whilst away on holiday. Definitely willing to go the extra mile for c ... more

Been coming to this shop from last 16 years. Mr. & Mrs. Kemp served their best and now the new owners are taking it to top as well . Thankyou and keep it up . Wish you go ... more

Positive: Professionalism, Quality, Responsiveness, Value

Confused that money is taken out every so often and I haven't got a loan. Nothing on website to explain this and none of the links work which have been this way for over ... more

Actioned a transfer this morning to my main bank only to find that nothing happened. Contacted GCU to clarify and was informed that funds would be available by 1pm. Lo an ... more

I was served by Angela today what a device 10/10. Very smart looking lady

Always been very polite and helpful

brilliant staff very polite all the time

Nice customer service

Never open, Closed on weekends and only open till 14:30 what good is that to anyone who works ?

Never open, 9-3:30 and closed weekends is Useless to business customers

I've just heard today 30/11/22 that HSBC to close in Abergavenny!! What a pathetic way to operate a banking service! Greed Greed Greed Thanks for nothing

Great service from staff, but the opening hours are awful, open late in morning, shut early in the afternoon and closed on Saturday!

My rating would be 0 if this was an option. This branch is an absolute shambles. The staff are truly helpful with an air of superiority. I have the same experience every ... more

Helpful staff.good to have a bank with a counter service unlike the less helpful others who restrict access to your own be accounts eg HSBC.

Thank you for lovely service to help set up online banking app. Great staff

Telephone banking a complete nightmare if you actually want to talk to a person. And you have to use it because you can't phone the branch directly. Just wasted two hours ... more